Cabinetry Account Manager
Not Disclosed•Full-TimeOn-site
location_on642, Washington Street, Columbus, Columbia County, Wisconsin, 53925, United States
About Drexel
Drexel Building Supply is a leading provider of quality building materials and services to professional contractors and homeowners throughout Wisconsin. As a team member-owned and community-driven organization, we proudly operate six retail locations and three manufacturing locations across the state.
We align our entire team around one mission: Supply. Happiness.
Our 11 core values form the backbone of our success and exemplify the DNA of our "Team Blue." These values drive us to deliver exceptional service and foster a culture where every team member thrives. Our commitment to our people and community has been recognized with the Wisconsin Top Workplace award every year since 2011 and the USA Top Workplace designation in 2023.
About the Role
In this position, you will serve as a trusted consultant for builders and homeowners, helping them navigate cabinetry and countertop selections. You will develop expert-level product knowledge to guide customers through their projects, ensuring they find the perfect fit for their needs.
Your day will involve collaborating closely with the Cabinetry team to maximize account potential and proactively prospecting top builders. You will work directly with clients during product selections, using your sales instincts to elevate their projects and profitability. A key part of your role is ensuring impeccable customer service, from creating accurate quotes and orders to resolving any service issues within 48 hours. As you grow in your role, you will also assist in training and motivating new team members, helping to sustain our culture of success.
About You
To thrive in this environment, you bring an uber-positive, enthusiastic, and winning attitude. You have a natural knack for sales and a background that prioritizes putting customers first. Whether you are answering phone calls with a smile or assisting walk-in customers, you are a huge contributor to team success. While experience in design is a plus, your passion for service and ability to work collaboratively are what truly matter.
Equal Opportunity
Drexel Building Supply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Work location
Work model: On-site
642, Washington Street, Columbus, Columbia County, Wisconsin, 53925, United States
Columbus, Wisconsin
Key Responsibilities
- check_circleDevelop expert-level product knowledge in cabinetry and countertop offerings
- check_circleConsult with builders and homeowners during product selections
- check_circleAnswer customer service phone calls and assist walk-in customers
- check_circleAssist in training and motivating new team members
- check_circleCreate quotes, orders, and shipping paperwork using specialized software
- check_circleResolve customer service issues within 48 hours
- check_circleProspect and generate leads from top builders to maximize account potential
- check_circleAnalyze competitive products to highlight differences and value propositions
Requirements
- verifiedExperience in design (preferred)
Nice to Have
Experience in design
Benefits & Perks
check_circleMedical, Dental, and Vision Insurancecheck_circleEmployee Assistance Programcheck_circle401k Retirement Plancheck_circleESOP SharesProfit Sharing
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Frequently asked questions about Cabinetry Account Manager at Drexel Building Supply
What does a Cabinetry Account Manager at Drexel Building Supply do?expand_more
Day-to-day, the Cabinetry Account Manager at Drexel Building Supply will develop expert-level product knowledge in cabinetry and countertop offerings; consult with builders and homeowners during product selections; answer customer service phone calls and assist walk-in customers; and assist in training and motivating new team members.
What are the requirements for this Cabinetry Account Manager role?expand_more
Drexel Building Supply is looking for candidates who meet the following requirements: Experience in design (preferred).
Where is the Cabinetry Account Manager role at Drexel Building Supply located?expand_more
Cabinetry Account Manager at Drexel Building Supply is based in 642, Washington Street, Columbus, Columbia County, Wisconsin, 53925, United States. This is a on-site role.
Is this Cabinetry Account Manager job remote, hybrid, or on-site?expand_more
Drexel Building Supply has listed this Cabinetry Account Manager role as on-site.
How much experience is required for this Cabinetry Account Manager role?expand_more
Candidates for Cabinetry Account Manager at Drexel Building Supply should have mid level.
What skills do you need for the Cabinetry Account Manager role at Drexel Building Supply?expand_more
Key skills for Cabinetry Account Manager at Drexel Building Supply include Cabinetry; Countertop; and Design.
What category does the Cabinetry Account Manager role belong to?expand_more
Cabinetry Account Manager at Drexel Building Supply is part of the sales job category on Recrutus.