Business Sales Representative

About the Team

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

Here, our employees don't just have jobs; they're building careers. We're committed to growing a workforce that reflects the customers and communities we serve, providing opportunities for employment and advancement to all team members.

About the Role

As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts in a fast-paced, high-impact environment. This role is designed for individuals who thrive on building relationships with business decision-makers, identifying their unique needs, and presenting tailored solutions that deliver real value. You will promote Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers while expanding services with existing accounts.

In this dynamic position, you will balance company leads with proactive lead generation, presenting customized proposals and handling objections with professionalism. The role offers substantial income growth opportunities tied directly to your sales performance and results, with a comprehensive pay and benefits package that rewards contributions to our success and supports all aspects of your well-being.

Hiring Process & Application

To be considered for this position, candidates must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Equal Opportunity

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. We are committed to providing opportunities for employment and advancement to all team members.

Work location

Work model: On-site

Pelton & Crane, 11727, Fruehauf Drive, Charlotte, Mecklenburg County, North Carolina, 28273, United States

Charlotte, North Carolina

Key Responsibilities

check_circleInitiate outbound calls to promote Spectrum Business solutions
check_circleAchieve monthly sales targets by driving new lines of service
check_circlePresent customized proposals and handle customer objections
check_circleMaintain accurate records in sales and customer databases
check_circleDeliver professional customer experiences to ensure high satisfaction levels
check_circleTroubleshoot technical problems and navigate multiple order entry systems
check_circleBuild relationships with business decision-makers to identify expansion opportunities

Requirements

verifiedAbility to work lawfully in the U.S. without employment-based immigration sponsorship
verifiedHigh school diploma or equivalent
verified2+ years college education, associate's degree, or equivalent combination of education and experience
verifiedStrong English communication skills (read, write, speak)
verifiedProficiency with MS Office and office equipment
verifiedAbility to troubleshoot technical problems

Nice to Have

Further education in sales or business. Degree in business, marketing, or related field. 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry. 1+ year of ICOMS and/or CSG billing software experience or similar. 2+ years of telecommunication sales experience. Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales. Excellent verbal and written communication to engage clients, present solutions, and handle objections. Proven ability to meet or exceed sales targets and quotas. Familiarity with CRM software and sales tools; basic understanding of cable and internet services. Skilled in negotiating pricing for products and services and delivering tailored solutions. Understanding of the cable and telecommunications market, competitor offerings, and trends. Strong organizational skills to manage multiple accounts and priorities. Team player who contributes to shared goals and cross functional success. Willingness to learn and adjust to new products, services, and sales techniques. Positive, proactive approach to challenges and customer interactions.

Skills, education and keywords

Skills: MS Office, Icoms, CSG Billing Software, CRM Software.

Education: High school diploma or equivalent required; Associate's degree or equivalent combination of education and experience.

Frequently asked questions about Business Sales Representative at Spectrum

What does a Business Sales Representative at Spectrum do?expand_more

In this Business Sales Representative at Spectrum role, you will initiate outbound calls to promote spectrum business solutions; achieve monthly sales targets by driving new lines of service; present customized proposals and handle customer objections; and maintain accurate records in sales and customer databases.

What are the requirements for this Business Sales Representative role?expand_more

Spectrum is looking for candidates who meet the following requirements: Ability to work lawfully in the U.S. without employment-based immigration sponsorship; High school diploma or equivalent; 2+ years college education, associate's degree, or equivalent combination of education and experience; Strong English communication skills (read, write, speak); Proficiency with MS Office and office equipment; and Ability to troubleshoot technical problems.

Where is the Business Sales Representative role at Spectrum located?expand_more

Business Sales Representative at Spectrum is based in Pelton & Crane, 11727, Fruehauf Drive, Charlotte, Mecklenburg County, North Carolina, 28273, United States. This is a on-site role.

Is this Business Sales Representative job remote, hybrid, or on-site?expand_more

Spectrum has listed this Business Sales Representative role as on-site.

How much experience is required for this Business Sales Representative role?expand_more

Business Sales Representative at Spectrum typically requires 1+ years of relevant experience at the mid level level.

What skills do you need for the Business Sales Representative role at Spectrum?expand_more

Key skills for Business Sales Representative at Spectrum include MS Office; Icoms; CSG Billing Software; and CRM Software.

What education is required for Business Sales Representative at Spectrum?expand_more

Educational requirements for this role: High school diploma or equivalent required; and Associate's degree or equivalent combination of education and experience.

What category does the Business Sales Representative role belong to?expand_more

Business Sales Representative at Spectrum is part of the sales job category on Recrutus.