Business Operations Manager
Not Disclosed•Full-TimeOn-site
location_onVÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
About the Role
Ace Handyman Services & Nicollet Ace Hardware is seeking a Business Operations Manager to serve as the backbone of our two interconnected local businesses in Minneapolis. This unique position is designed for an organized, service-oriented professional who thrives on keeping complex systems running smoothly while fostering a positive team culture.
The role is a hybrid of service and retail operations: you will spend 75% of your time driving the efficiency and growth of our home repair service and 25% managing the essential bookkeeping and office operations for our retail hardware store. Success in this role means ensuring our operations run with precision, solving operational bottlenecks, and delivering a consistently excellent customer experience.
In your first few months, you will master our scheduling systems to ensure efficient deployment of craftsmen, take full ownership of daily bookkeeping tasks, and build strong relationships with staff to support our culture of accountability. Over the long term, you will refine standard operating procedures to help both businesses scale effectively and provide data-driven insights to the Owner and General Manager.
Join Our Team
If you are a detail-oriented problem solver who wants to help two established local businesses reach their full potential, we invite you to apply. Please submit your resume and a brief note explaining why you would be a great fit for this dual-focused role. We look forward to hearing from you.
Work location
Work model: On-site
VÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
Minneapolis, Minnesota
Key Responsibilities
- check_circleTrack operational performance and generate reports on revenue and team efficiency
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Frequently asked questions about Business Operations Manager at Classet
What does a Business Operations Manager at Classet do?expand_more
A Business Operations Manager at Classet is responsible for the following: Track operational performance and generate reports on revenue and team efficiency; Manage invoicing, accounts receivable, and payroll preparation for financial accuracy; Perform daily bookkeeping including reconciling transactions and bankcard recaps; and Maintain house accounts, post payments, and coordinate payables for approval.
What are the requirements for this Business Operations Manager role?expand_more
Classet is looking for candidates who meet the following requirements: 3+ years of experience in office management, operations, bookkeeping, or business administration; Strong proficiency in bookkeeping principles and general office software; Experience using ServiceTitan or similar field service management software (preferred); and Direct experience with QuickBooks or equivalent accounting platforms (preferred).
Where is the Business Operations Manager role at Classet located?expand_more
Business Operations Manager at Classet is based in VÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States. This is a on-site role.
Is this Business Operations Manager job remote, hybrid, or on-site?expand_more
Classet has listed this Business Operations Manager role as on-site.