Business Growth Consultant (AURORA)

About the Team

Staples is a business-to-business leader, and Quill serves as a vital part of our ecosystem, making it easier and more rewarding for businesses to access the supplies they need to succeed. The Inside Sales Team operates at the heart of our outbound growth strategy, driving reactivation of lapsed customers, activating net-new sites, and increasing customer awareness across our full assortment of product categories.

About the Role

The Inside Sales Team Manager is the operational anchor for our outbound growth engine. This role is highly execution-oriented, focused on improving call quality, strengthening discovery, and expanding category adoption. You will provide hands-on coaching, operational oversight, and real-time deal support to ensure sellers are executing effective motions, maintaining a healthy pipeline, and consistently applying best practices.

In this position, you will partner closely with cross-functional teams to align priorities, optimize processes, and ensure sellers are equipped with the right tools, insights, and messaging. Your goal is to remove friction so sellers can perform at a high level and deliver sustained customer growth. You will foster a diverse, inclusive, and positive team environment that supports engagement, while driving accountability through clear expectations and meaningful performance conversations.

Hiring Process

Candidates selected for this role will engage in a structured interview process designed to assess leadership capabilities, sales acumen, and cultural fit. The process typically includes an initial screening to discuss background and role alignment, followed by deeper discussions with hiring managers and cross-functional partners to evaluate strategic thinking and operational expertise.

Our Culture & Commitment to Diversity

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.