Business Development Manager (OLD MILL CREEK)
Not Disclosed•Full-TimeOn-site
location_on14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States
About the Team
Staples is business to business. You're what binds us together. At Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed. The Inside Sales Team Manager leads the day-to-day execution of Quill's outbound growth strategy, focusing on driving the reactivation of lapsed customers, activating net-new sites, and increasing customer awareness across our full assortment of product categories.
About the Role
This leader provides hands-on coaching, operational oversight, and real-time deal support to ensure sellers are executing effective outbound motions, maintaining a healthy pipeline, and consistently applying best practices. The role is highly execution-oriented, centered on improving call quality, strengthening discovery, expanding category adoption, and removing friction so sellers can perform at a high level and deliver sustained customer growth.
The Inside Sales Team Manager partners closely with cross-functional teams to align priorities, optimize processes, and ensure sellers are equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long-term value. You will foster a diverse, inclusive, and positive team environment that supports engagement and growth, while driving accountability by setting clear expectations and holding associates responsible for results and behaviors.
Our Culture
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand.
Equal Opportunity
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States
Wadsworth, Illinois
Key Responsibilities
- check_circleLead and coach a team of frontline Inside Sales associates to execute sales strategies
- check_circleConduct regular call coaching sessions and lead performance conversations
- check_circleSupport hiring, onboarding, and ongoing development of Inside Sales associates
- check_circleFacilitate performance evaluations and performance improvement plans with documentation
- check_circlePartner with business leaders to align on sales initiatives and priorities
- check_circleMonitor performance and identify improvement opportunities using sales tools and reporting
- check_circleProvide feedback and insights to leadership to influence sales strategy and execution
Requirements
- verifiedHigh School Diploma or GED required
- verified1+ years of experience in sales and/or people management
- verifiedProficiency with Microsoft Office applications
Nice to Have
Experience using CRM tools such as Salesforce. Proven success managing full sales cycles. Ability to analyze performance data and coach to improvement. Strong collaboration and motivational leadership skills. Ability to adapt quickly in a changing sales environment.
Benefits & Perks
check_circleFlexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail DiscountsPhysical and Mental Health Wellness programs
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Salesforce.
Education: High School Diploma or GED required.
Frequently asked questions about Business Development Manager (OLD MILL CREEK) at Staples
What does a Business Development Manager (OLD MILL CREEK) at Staples do?expand_more
In this Business Development Manager (OLD MILL CREEK) at Staples role, you will lead and coach a team of frontline inside sales associates to execute sales strategies; conduct regular call coaching sessions and lead performance conversations; support hiring, onboarding, and ongoing development of inside sales associates; and facilitate performance evaluations and performance improvement plans with documentation.
What are the requirements for this Business Development Manager (OLD MILL CREEK) role?expand_more
To qualify for the Business Development Manager (OLD MILL CREEK) at Staples position, applicants should have: High School Diploma or GED required; 1+ years of experience in sales and/or people management; and Proficiency with Microsoft Office applications.
Where is the Business Development Manager (OLD MILL CREEK) role at Staples located?expand_more
Business Development Manager (OLD MILL CREEK) at Staples is based in 14264, West Wadsworth Road, Wadsworth, Lake County, Illinois, 60083, United States. This is a on-site role.
Is this Business Development Manager (OLD MILL CREEK) job remote, hybrid, or on-site?expand_more
Staples has listed this Business Development Manager (OLD MILL CREEK) role as on-site.
How much experience is required for this Business Development Manager (OLD MILL CREEK) role?expand_more
Business Development Manager (OLD MILL CREEK) at Staples typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Business Development Manager (OLD MILL CREEK) role at Staples?expand_more
Key skills for Business Development Manager (OLD MILL CREEK) at Staples include Microsoft Office; and Salesforce.
What education is required for Business Development Manager (OLD MILL CREEK) at Staples?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Business Development Manager (OLD MILL CREEK) role belong to?expand_more
Business Development Manager (OLD MILL CREEK) at Staples is part of the sales job category on Recrutus.