Brand Experience Coordinator
Not Disclosed•Full-TimeOn-site
location_onClay Bank Road, Fairfield, Solano County, California, 94533, United States
At NorthBay Health, the Marketing and Brand team drives the systemwide First Impressions program, a highly visible initiative dedicated to ensuring every facility presents a clean, welcoming, professional, and on-brand environment. This team works to align physical spaces with the organization's mission, values, and commitment to excellence.
The Brand Experience Coordinator plays a pivotal role in supporting the Manager, Brand Experience by maintaining consistent brand and facility standards across hospitals, ambulatory centers, specialty clinics, and corporate locations. This position is essential for organizing audits, tracking compliance, and coordinating follow-up actions to ensure every site meets expectations for quality, appearance, safety, and brand consistency.
Because the First Impressions program touches every location in the health system, this role offers unique visibility across multiple departments and campuses. You will collaborate closely with leaders in Marketing, Facilities, Operations, Patient Experience, and site leadership. Beyond the core program, you may assist with signage and environmental branding projects, helping to create environments that make a strong, positive impression on patients, visitors, and staff.
Candidates are encouraged to apply with a resume highlighting their experience in administrative support, project coordination, or marketing within multi-site organizations. The selection process focuses on identifying individuals who thrive on organization, coordination, and problem-solving while demonstrating a strong customer service mindset.
NorthBay Health is committed to fostering a culture that reflects our core values: nurturing care, owning it, respecting relationships, building trust, and hardwiring excellence. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
Work model: On-site
Clay Bank Road, Fairfield, Solano County, California, 94533, United States
Fairfield, California
Associate's or Bachelor's degree in Marketing, Communications, Business, Healthcare Administration, Hospitality, or related field. Three or more years of experience in administrative support, project coordination, facilities coordination, marketing support, or related field. Experience working in healthcare, corporate, hospitality, or multi-site organizations. Experience using spreadsheets, tracking systems, or project management tools.
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Skills: Smartsheet, Excel, Project Management Tools, Spreadsheets, Tracking Systems.
Education: Associate's degree in Marketing, Communications, Business, Healthcare Administration, Hospitality, or related field preferred; Bachelor's degree in Marketing, Communications, Business, Healthcare Administration, Hospitality, or related field preferred.