
location_on11, Summer Street, Andover, Essex County, Massachusetts, 01810, United States
We are seeking a Branch Manager with a strong background in the big box industry to lead our Andover, Massachusetts location. This role is critical to ensuring the efficient operation of the branch, driving customer satisfaction, and achieving projected profitability. You will serve as the face of the company, maintaining a positive image through courteous and efficient service while fostering a culture of accountability and high standards among your team.
Your day will involve managing the general operations of the branch, from overseeing warehouse activities like receiving, stocking, and shipping to ensuring strict compliance with safety and security policies (including HACCP and OSHA). You will review financial and operational reports to drive strategic decisions, maximize sales opportunities through effective workforce scheduling, and manage the selection and development of management-level personnel. A significant portion of your time will be dedicated to coaching managers on employee relations, resolving customer issues, and maintaining open communication with both the team and corporate offices.
The role is primarily based in a warehouse setting where the ambient temperature varies; while most areas are moderate, you will work in both cold (freezer) and hot (damages) zones. The position requires standing and walking for up to four hours at a time. While physical labor is infrequent, you may occasionally need to move merchandise or clean areas. The environment includes active industrial vehicles, such as forklifts and Hilo trucks, moving material throughout the facility.
Candidates must possess a minimum of four years of management experience in food service, grocery distribution, or a big box/mass merchandising environment. A background in P&L, inventory control, and loss prevention is mandatory. Please submit your application highlighting your specific experience in these areas.
We are committed to creating a diverse and inclusive environment and consider qualified applicants regardless of background.
Work model: On-site
11, Summer Street, Andover, Essex County, Massachusetts, 01810, United States
Andover, Massachusetts
Skills: Haccp, Osha, P&L, Inventory Control, Merchandising, Cash Control, Payroll, Loss Prevention, Forklifts, Hilo.
Education: Bachelor's degree (preferred but not required).
Bachelor's degree
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