Box Office Representative (Part-Time)
Not Disclosed•Part-TimeOn-site
location_on707, 8th Avenue, Theater District, Manhattan Community Board 4, Manhattan, New York County, New York, 10036, United States
About the Team
As a vital part of the Visitor Services team, the Part Time Visitor Services Ambassador serves as the Museum's leading representative. This role is dedicated to curating a visitor's experience by attentively listening, expertly guiding, and accurately communicating requested information. The team works with united enthusiasm to ensure every guest receives the highest level of customer service set forth by museum practices.
About the Role
The Visitor Services Ambassador, Box Office, provides the first impression and the last interaction for visiting guests. You will act as the face of the Intrepid Sea, Air & Space Museum, demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. Your professional and courteous actions will assist the Museum in exceeding visitor expectations by creating a wonderful experience from start to finish.
In this role, you will actively seek out and engage guests in conversation, using strategies such as inquiry, personalizing experiences, and appropriate humor. You will clearly communicate the mission and message of the Museum, offering facts and historical information about the museum, ships, equipment, and artifacts. By recommending museum itineraries and explaining policies and offerings, you will help guests navigate their visit with confidence.
Hiring Process
The Intrepid Sea, Air & Space Museum encourages applicants to apply even if they do not meet 100% of the qualifications. If much of this job description describes you, we encourage you to apply.
Equal Opportunity
The Intrepid Sea, Air & Space Museum is an equal opportunity employer.
Work location
Work model: On-site
707, 8th Avenue, Theater District, Manhattan Community Board 4, Manhattan, New York County, New York, 10036, United States
New York, New York
Key Responsibilities
- check_circleOperate front of house ticketing system and process cash or credit card transactions
- check_circleProvide historical facts and information about museum exhibits, ships, and artifacts
- check_circleUsher guests through assigned areas and manage crowd control using barricades and stanchions
- check_circleEnsure guest safety and maintain cleanliness of assigned areas by picking up garbage
- check_circleHandle cash handling duties including opening bank, recording receipts, and preparing deposits
- check_circleEngage guests with personalized conversation and up-sell ticket packages or additional products
- check_circleCoordinate with volunteers, educators, and staff to deliver a unified visitor experience
- check_circleCommunicate museum policies, offerings, and recommended itineraries to visitors
Requirements
- verifiedHigh school diploma or GED
- verified1+ year customer service experience in ticketing, crowd control, admissions, or interpretation
- verifiedCash handling experience
- verifiedAbility to speak in public and direct groups
- verifiedFluency in multiple languages (preferred)
Nice to Have
Fluency in multiple languages.
Similar Job Opportunities
Skills, education and keywords
Skills: Ticketing, Cash Handling, Crowd Control, Admissions, Interpretation.
Education: High school diploma or GED preferred with equivalent experience.
Frequently asked questions about Box Office Representative (Part-Time) at Intrepid Museum
What does a Box Office Representative (Part-Time) at Intrepid Museum do?expand_more
In this Box Office Representative (Part-Time) at Intrepid Museum role, you will operate front of house ticketing system and process cash or credit card transactions; provide historical facts and information about museum exhibits, ships, and artifacts; usher guests through assigned areas and manage crowd control using barricades and stanchions; and ensure guest safety and maintain cleanliness of assigned areas by picking up garbage.
What are the requirements for this Box Office Representative (Part-Time) role?expand_more
To qualify for the Box Office Representative (Part-Time) at Intrepid Museum position, applicants should have: High school diploma or GED; 1+ year customer service experience in ticketing, crowd control, admissions, or interpretation; Cash handling experience; Ability to speak in public and direct groups; and Fluency in multiple languages (preferred).
Where is the Box Office Representative (Part-Time) role at Intrepid Museum located?expand_more
Box Office Representative (Part-Time) at Intrepid Museum is based in 707, 8th Avenue, Theater District, Manhattan Community Board 4, Manhattan, New York County, New York, 10036, United States. This is a on-site role.
Is this Box Office Representative (Part-Time) job remote, hybrid, or on-site?expand_more
Intrepid Museum has listed this Box Office Representative (Part-Time) role as on-site.
How much experience is required for this Box Office Representative (Part-Time) role?expand_more
Box Office Representative (Part-Time) at Intrepid Museum typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Box Office Representative (Part-Time) role at Intrepid Museum?expand_more
Key skills for Box Office Representative (Part-Time) at Intrepid Museum include Ticketing; Cash Handling; Crowd Control; Admissions; and Interpretation.
What education is required for Box Office Representative (Part-Time) at Intrepid Museum?expand_more
Educational requirements for this role: High school diploma or GED preferred with equivalent experience.
What category does the Box Office Representative (Part-Time) role belong to?expand_more
Box Office Representative (Part-Time) at Intrepid Museum is part of the part time job category on Recrutus.
About Intrepid Museum
The Intrepid Museum is a private non-profit organization based in New York, NY, operating within the museums, historical sites, and zoos industry. Established in 1982, the institution centers its collection around the Intrepid, a World War II aircraft carrier designated as a National Historic Landmark. The facility welcomes more than one million visitors annually from around the globe to explore its extensive holdings of military history and technological innovation. Its mission focuses on advancing understanding of history, science, and service through immersive exhibitions and educational programming designed to honor heroes and inspire future generations.
The museum showcases a unique array of artifacts that highlight the intersection of history and innovation. Key exhibits include Enterprise, the first space shuttle to fly in space, and Growler, the only nuclear-weapons-carrying submarine open to the public. The grounds also feature dozens of military aircraft, ranging from fighter jets to the Concorde supersonic airliner. These mechanical marvels are displayed within and around the historic carrier, creating a distinct environment for visitors to experience military heritage.
Guided by values of integrity, innovation, and inclusivity, the Intrepid Museum provides accessible programming to diverse audiences, with a specific emphasis on underserved communities, individuals with disabilities, and veterans. The organization delivers nationally recognized educational initiatives, including after-school activities and professional development programs. These efforts reach over 55,000 students each year, fostering engagement with STEM subjects and historical narratives.
Browse more roles: All Intrepid Museum jobs, part time jobs on Recrutus.