Billing Analyst
Not Disclosed•Full-TimeOn-site
location_on5279, Forest Run Drive, Dublin, Washington Township, Franklin County, Ohio, 43017, United States
About the Role
This position serves as a critical bridge between Vaco by Highspring and its B2B clients, focusing on the health of accounts receivable and the maintenance of strong customer relationships. The role exists to ensure financial stability by proactively managing past-due accounts, resolving complex billing discrepancies, and facilitating the timely release of credit holds. You will be the primary point of contact for customers regarding outstanding balances, working to identify root causes of non-payment and collaboratively driving toward resolution.
In this role, you will spend your day analyzing account data, generating statements, and communicating directly with clients to clarify invoice details, shipment issues, or pricing errors. Success in this position requires a blend of analytical rigor and interpersonal diplomacy, as you navigate sensitive financial conversations while maintaining a high standard of customer service. You will utilize advanced Excel skills to track payment statuses and provide clear updates, ensuring that open items are resolved efficiently to keep business operations moving smoothly.
Work location
Work model: On-site
5279, Forest Run Drive, Dublin, Washington Township, Franklin County, Ohio, 43017, United States
Dublin, Ohio
Key Responsibilities
- check_circleMonitor and manage past-due customer accounts
- check_circleSend customer statements via Excel and provide payment status updates
- check_circleInvestigate and resolve invoice discrepancies including shipment and pricing issues
- check_circleCommunicate with customers to determine causes for non-payment and work toward resolution
- check_circleConduct detailed account research and analysis to resolve outstanding issues
- check_circleReview and analyze credit holds to determine root causes and facilitate resolution
Requirements
- verified1–3 years of accounts receivable and collections experience
- verifiedProficiency in Microsoft Excel, including VLOOKUPs and pivot tables
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Frequently asked questions about Billing Analyst at Vaco by Highspring
What does a Billing Analyst at Vaco by Highspring do?expand_more
In this Billing Analyst at Vaco by Highspring role, you will monitor and manage past-due customer accounts; send customer statements via excel and provide payment status updates; investigate and resolve invoice discrepancies including shipment and pricing issues; and communicate with customers to determine causes for non-payment and work toward resolution.
What are the requirements for this Billing Analyst role?expand_more
To qualify for the Billing Analyst at Vaco by Highspring position, applicants should have: 1–3 years of accounts receivable and collections experience; and Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables.
Where is the Billing Analyst role at Vaco by Highspring located?expand_more
Billing Analyst at Vaco by Highspring is based in 5279, Forest Run Drive, Dublin, Washington Township, Franklin County, Ohio, 43017, United States. This is a on-site role.
Is this Billing Analyst job remote, hybrid, or on-site?expand_more
Vaco by Highspring has listed this Billing Analyst role as on-site.
How much experience is required for this Billing Analyst role?expand_more
Billing Analyst at Vaco by Highspring typically requires 1–3 years of relevant experience at the mid level level.
What skills do you need for the Billing Analyst role at Vaco by Highspring?expand_more
Key skills for Billing Analyst at Vaco by Highspring include Microsoft Excel; Vlookup; and Pivot Tables.
What category does the Billing Analyst role belong to?expand_more
Billing Analyst at Vaco by Highspring is part of the accounting & finance job category on Recrutus.