Bilingual Multi-Location Customer Service Specialist (Spanish)

About Sherwin-Williams

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth, and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in life, career, and connection with an inclusive team and commitment to our own and broader communities.

About the Role

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction while helping the store achieve its sales goals. You will be expected to promptly resolve any customer concerns, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store.

This is a full-time position located at Store #708014 (1805 Lancaster DR NE, Salem, OR 97305). The selected individual will be expected to work at stores within a 15-mile radius of this location. The role involves contact with customers, which may include minors, and access to cash, payment methods, electronic equipment, personal information, and store merchandise. Consequently, a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, and the general public.

Hiring Process

Step 1 – Online Application Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners.

Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue. This interview consists of a few behavioral-based questions. You can record and complete this video interview anytime, anywhere, but we ask that this step be completed within 7 days of receiving an invitation.

Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team. Top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Equal Opportunity & Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.