Benefits Specialist (Health & Welfare & Retirement)
Not Disclosed•ContractorOn-site
location_onGraybar Building, 420, Lexington Avenue, Manhattan Community Board 5, Manhattan, New York County, New York, 10017, United States
About the Role
The Temporary Benefits Specialist serves as a vital support pillar for the Services team, managing a high volume of employee benefit cases across Health & Welfare and Retirement plans. This position is designed to ensure timely and accurate case resolution while alleviating workload from senior team members. By handling day-to-day inquiries and administrative tasks, this role enables the senior team to focus on process improvements, system enhancements, and strategic initiatives that drive overall service delivery.
The ideal candidate will thrive in a fast-paced, service-oriented environment, bringing prior benefits experience to quickly contribute to the team's success. This is a high-volume role requiring accuracy, responsiveness, and the ability to manage multiple benefit-related inquiries simultaneously while maintaining a strong customer focus.
Work location
Work model: On-site
Graybar Building, 420, Lexington Avenue, Manhattan Community Board 5, Manhattan, New York County, New York, 10017, United States
New York, New York
Key Responsibilities
- check_circleManage day-to-day employee benefit cases across Health & Welfare and Retirement plans
- check_circleResearch, track, and resolve benefit cases efficiently and accurately
- check_circleInterpret benefit plans and provide accurate information to employees
- check_circleMaintain complete and accurate case documentation in system tools
- check_circleRespond to employee inquiries with professionalism and a strong customer focus
- check_circlePartner with team members to reduce case backlog and improve turnaround times
- check_circleCollaborate with HR, legal, and payroll stakeholders to support effective case handling
- check_circleIdentify and communicate recurring issues or process gaps to improve service delivery
- check_circleUtilize HRIS and case management tools to process benefit requests
Requirements
- verifiedBachelor's degree or equivalent experience preferred
- verifiedMinimum 5 years of hands-on experience in employee benefits
- verifiedExperience with Health & Welfare and/or Retirement plans
- verifiedProficiency in Microsoft Office
Nice to Have
Experience with both Health & Welfare and Retirement plans. Familiarity with 401(k), pension, or deferred compensation plans. Experience in benefits administration or HR shared services. Experience using case management systems.
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Skills, education and keywords
Skills: Health & Welfare, Retirement Plans, 401(k), Pension, Deferred Compensation Plans, Benefits Administration, Hris, Case Management Tools, Dovetail, Microsoft Office.
Education: Bachelor's degree or equivalent experience preferred.
Frequently asked questions about Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions
What does a Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions do?expand_more
In this Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions role, you will manage day-to-day employee benefit cases across health & welfare and retirement plans; research, track, and resolve benefit cases efficiently and accurately; interpret benefit plans and provide accurate information to employees; and maintain complete and accurate case documentation in system tools.
What are the requirements for this Benefits Specialist (Health & Welfare & Retirement) role?expand_more
To qualify for the Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions position, applicants should have: Bachelor's degree or equivalent experience preferred; Minimum 5 years of hands-on experience in employee benefits; Experience with Health & Welfare and/or Retirement plans; and Proficiency in Microsoft Office.
Where is the Benefits Specialist (Health & Welfare & Retirement) role at Soho Square Solutions located?expand_more
Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions is based in Graybar Building, 420, Lexington Avenue, Manhattan Community Board 5, Manhattan, New York County, New York, 10017, United States. This is a on-site role.
Is this Benefits Specialist (Health & Welfare & Retirement) job remote, hybrid, or on-site?expand_more
Soho Square Solutions has listed this Benefits Specialist (Health & Welfare & Retirement) role as on-site.
How much experience is required for this Benefits Specialist (Health & Welfare & Retirement) role?expand_more
Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Benefits Specialist (Health & Welfare & Retirement) role at Soho Square Solutions?expand_more
Key skills for Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions include Health & Welfare; Retirement Plans; 401(k); Pension; Deferred Compensation Plans; Benefits Administration; Hris; and Case Management Tools.
What education is required for Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions?expand_more
Educational requirements for this role: Bachelor's degree or equivalent experience preferred.
What category does the Benefits Specialist (Health & Welfare & Retirement) role belong to?expand_more
Benefits Specialist (Health & Welfare & Retirement) at Soho Square Solutions is part of the accounting & finance job category on Recrutus.
About Soho Square Solutions
Soho Square Solutions operates within the business consulting and services sector, specializing in financial regulatory compliance, business analysis, and project implementation for corporate and investment banking as well as asset management clients. Headquartered in New York, New York, the firm maintains a global footprint with active operations in California, India, the United Kingdom, and the Middle East. The organization focuses on delivering operational excellence through hands-on project execution and strategic guidance.
The company employs a team of experts who collaborate directly with clients and regulatory bodies to facilitate organizational change. This approach emphasizes practical implementation and delivery, ensuring that complex business requirements are met with precision. By working alongside stakeholders, Soho Square Solutions helps institutions navigate regulatory landscapes and optimize their operational frameworks. The firm's presence across multiple regions allows it to support diverse markets while maintaining a consistent standard of service quality and professional expertise in the financial sector.
Browse more roles: All Soho Square Solutions jobs, accounting & finance jobs on Recrutus.