Benefit Specialist

About the Role

We are actively seeking a full-time Customer Care Specialist to join our growing team. Due to increased demand for our services, this role is designed for strong communicators with a passion for helping others who thrive in fast-paced, team-driven environments.

Whether working from our local office in Philadelphia or remotely, you will play a key role in supporting clients and guiding them through the process of protecting what matters most—their families. You will serve as the first point of contact for customer support, responding to inquiries via email, phone, and live chat to ensure a seamless customer journey.

This position is ideal for those who view themselves as advocates, creative problem solvers, and wordsmiths. We value a customer-first mindset and coachability over perfection, offering a supportive culture where you can build a long-term career with merit-based promotions and opportunities for advancement into leadership roles.

Hiring Process & Application

Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people.

Note: If you do not meet every qualification, please tell us in your application how your unique skills make you a great fit.

Our Culture & Benefits

We offer a supportive, team-oriented culture that values your growth. This full-time position includes weekly pay and bonuses, health, life, and retirement benefits, and flexible scheduling. The role features paid training, no cold calling, and high income potential.

Equal Opportunity

We are an equal opportunity employer committed to building a diverse and inclusive team.