Behavioral Health Assistant — Plano, TX at REF

About the Team

Texas Health Presbyterian Hospital Plano is a 366-bed, Magnet-designated hospital and recognized clinical leader serving Plano, Frisco, and surrounding communities since 1991. With over 1,600 employees and more than 1,360 physicians across 65 specialties, the facility is an Advanced Level III Trauma Facility and a recipient of multiple Joint Commission certifications, including Chest Pain, Primary Stroke, and Joint Replacement.

The Behavioral Health team operates within a fast-paced, 48-bed inpatient environment for adults and adolescents. We pride ourselves on a collaborative, multidisciplinary culture supported by a robust Unit Based Council (UBC) and engaged leadership. Our mission is to deliver high-quality patient care in a supportive environment that offers outstanding opportunities for professional growth.

About the Role

As a Behavioral Health Assistant, you will be the compassionate face of our team, supporting patients and their families during life-changing events. This role exists to ensure a safe, professional, and empathetic environment for individuals navigating behavioral health challenges.

In this position, you will utilize critical thinking to troubleshoot issues while maintaining a polished, professional demeanor, even in highly stressful or emotional situations. Your day will involve managing basic office equipment and business applications while serving as a vital communication link between patients, families, and the clinical team. You are expected to exhibit exceptional customer service skills and a high level of empathy, helping to de-escalate situations and provide comfort to those in need.

Hiring Process

If you have questions or concerns regarding this opportunity, please email recruitment@texashealth.org.

Equal Opportunity

We are committed to being Better + Together. Texas Health is an equal opportunity employer dedicated to building a diverse workforce and inclusive culture.

Work location

Work model: On-site

Custer Road, Plano, Collin County, Texas, 75023, United States

Plano, Texas

Key Responsibilities

check_circleCommunicate effectively with patients and support people during life-changing events
check_circleOperate basic office equipment including fax machines, copy machines, and phones
check_circleMaintain a professional demeanor in highly stressful and emotional behavioral health environments
check_circleDeliver high-quality patient care within a multidisciplinary team setting
check_circleTroubleshoot issues utilizing critical thinking skills in a professional manner
check_circleUtilize business applications software such as Microsoft Word, Excel, and SharePoint

Requirements

verifiedHigh school diploma or equivalent
verifiedOne-year office experience preferred
verifiedKnowledge of Microsoft Word/Excel/SharePoint

Nice to Have

One-year office experience

Benefits & Perks

check_circle401k retirement plancheck_circleEmployee Assistance Program (EAP)check_circleDiscount Programs

Skills, education and keywords

Skills: Microsoft Word, Microsoft Sharepoint.

Education: High school diploma or equivalent.

Frequently asked questions about Behavioral Health Assistant; PRN at REF

What does a Behavioral Health Assistant; PRN at REF do?expand_more

In this Behavioral Health Assistant; PRN at REF role, you will communicate effectively with patients and support people during life-changing events; operate basic office equipment including fax machines, copy machines, and phones; maintain a professional demeanor in highly stressful and emotional behavioral health environments; and deliver high-quality patient care within a multidisciplinary team setting.

What are the requirements for this Behavioral Health Assistant; PRN role?expand_more

To qualify for the Behavioral Health Assistant; PRN at REF position, applicants should have: High school diploma or equivalent; One-year office experience preferred; and Knowledge of Microsoft Word/Excel/SharePoint.

Where is the Behavioral Health Assistant; PRN role at REF located?expand_more

Behavioral Health Assistant; PRN at REF is based in Custer Road, Plano, Collin County, Texas, 75023, United States. This is a on-site role.

Is this Behavioral Health Assistant; PRN job remote, hybrid, or on-site?expand_more

REF has listed this Behavioral Health Assistant; PRN role as on-site.

How much experience is required for this Behavioral Health Assistant; PRN role?expand_more

Behavioral Health Assistant; PRN at REF typically requires 1+ years of relevant experience at the entry level level.

What skills do you need for the Behavioral Health Assistant; PRN role at REF?expand_more

Key skills for Behavioral Health Assistant; PRN at REF include Microsoft Word; and Microsoft Sharepoint.

What education is required for Behavioral Health Assistant; PRN at REF?expand_more

Educational requirements for this role: High school diploma or equivalent.

What category does the Behavioral Health Assistant; PRN role belong to?expand_more

Behavioral Health Assistant; PRN at REF is part of the healthcare & nursing job category on Recrutus.

Behavioral Health Assistant; PRN