AT&T Sales Support Representative
Not Disclosed•Full-TimeOn-site
location_on1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
About the Team
SkyNova is committed to creating meaningful customer experiences that support both brand growth and long-term relationships. Our vision is to become a trusted leader in field marketing by setting the standard for performance, development, and real-world brand connection.
About the Role
We are seeking an AT&T Sales Support Representative to join our team in Cleveland, OH. This role is ideal for individuals who enjoy working directly with customers while developing sales and communication skills in a structured, team-oriented environment.
As an AT&T Sales Support Representative, you will ensure customer enrollment, service provision, and satisfaction. You will be responsible for ensuring that customers feel understood and supported while maintaining sales development. In this position, you will collaborate with fellow representatives to share best sales and client service strategies, collecting feedback to help propel customer retention and improve service processes.
Hiring Process
Start your journey with us in Cleveland, OH. Apply now on Careerbuilder!
Work location
Work model: On-site
1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
Cleveland, Ohio
Key Responsibilities
- check_circleAddress customer service questions and resolve basic service-related concerns
- check_circleVerify account eligibility and prepare relevant documents
- check_circleUse the CRM system to capture customer service information regarding enrollments and account activations
- check_circleIdentify upsell opportunities and drive sales revenue
- check_circleCollaborate with fellow representatives to share best sales and client service strategies
- check_circleCollect feedback and insights from customers to help propel customer retention and satisfaction
Requirements
- verifiedHigh school diploma or GED equivalent
- verifiedExperience in Sales or Customer Service
Nice to Have
Experience in Sales or Customer Service
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Skills, education and keywords
Skills: CRM.
Education: High school diploma or GED equivalent required.
Frequently asked questions about AT&T Sales Support Representative at Skynova
What does a AT&T Sales Support Representative at Skynova do?expand_more
A AT&T Sales Support Representative at Skynova is responsible for the following: Address customer service questions and resolve basic service-related concerns; Verify account eligibility and prepare relevant documents; Use the CRM system to capture customer service information regarding enrollments and account activations; and Identify upsell opportunities and drive sales revenue.
What are the requirements for this AT&T Sales Support Representative role?expand_more
Skynova is looking for candidates who meet the following requirements: High school diploma or GED equivalent; and Experience in Sales or Customer Service.
Where is the AT&T Sales Support Representative role at Skynova located?expand_more
AT&T Sales Support Representative at Skynova is based in 1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States. This is a on-site role.
Is this AT&T Sales Support Representative job remote, hybrid, or on-site?expand_more
Skynova has listed this AT&T Sales Support Representative role as on-site.
How much experience is required for this AT&T Sales Support Representative role?expand_more
Candidates for AT&T Sales Support Representative at Skynova should have mid level.
What skills do you need for the AT&T Sales Support Representative role at Skynova?expand_more
Key skills for AT&T Sales Support Representative at Skynova include CRM.
What education is required for AT&T Sales Support Representative at Skynova?expand_more
Educational requirements for this role: High school diploma or GED equivalent required.
What category does the AT&T Sales Support Representative role belong to?expand_more
AT&T Sales Support Representative at Skynova is part of the Sales job category on Recrutus.