Associate- Home Health
Not Disclosed•Full-TimeOn-site
location_onLittle Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
About the Team
BAYADA Home Health Care is celebrating 50 years of delivering care with compassion, excellence, and reliability. As a mission-driven nonprofit organization, we combine the stability of a national company with the values of a family-owned business. Our culture is built on three core values that guide every interaction, from our daily operations to our award-winning workplace recognition by Newsweek, Forbes, and Glassdoor.
About the Role
We have an immediate opening for a Client Services Associate to join our Raleigh, NC Medicare-certified Home Health team. This position is designed for an energetic professional ready to thrive in a dynamic, entrepreneurial environment. You will become an integral part of a caring team instrumental in providing the highest quality care to our clients and their families.
In this role, you will manage a caseload while proactively growing it, focusing on the coordination of client services and resolving emergent scheduling issues. You will build lasting relationships with clients, referral sources, payors, and community organizations. Additionally, you will partner with Clinical Managers to provide supervision and support to field employees, ensuring a seamless experience for everyone involved in the care journey.
Hiring Process
We invite you to apply your energy and skills to a role where you can demonstrate ambition and take on increased responsibility. Our interview process is designed to assess your fit within our mission-driven culture and your potential to advance within the organization.
Our Culture and Values
At BAYADA, we prioritize work-life balance with Monday-Friday hours and foster a supportive environment through daily recognition, Hero spotlights, and Key Action of the Week meetings. We are deeply committed to Diversity, Equity, Inclusion, and Belonging, offering various Employee Resource Councils including Women in Limitless Leadership, Pride LGBTQIA+, and the Military Community Network.
Equal Opportunity Employer
BAYADA Home Health Care, Inc., and its associated entities are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status. We strongly encourage applications from people with these identities or who are members of other marginalized communities.
Work location
Work model: On-site
Little Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
Raleigh, North Carolina
Key Responsibilities
- check_circleProvide superior customer service and quality home care
- check_circleManage coordination of client services and emergent scheduling issues
- check_circleManage Client Services Manager caseload while proactively growing it
- check_circleBuild lasting relationships with clients, referral sources, payors and community organizations
- check_circleMaintain effective fiscal management of caseload by monitoring metrics
- check_circlePartner with Clinical Managers to provide supervision and support to field employees
Requirements
- verifiedAssociate's degree required
- verifiedBachelor's degree preferred
- verifiedStrong computer skills required (electronic medical record)
Nice to Have
Bachelor's degree. Prior knowledge of or experience with Medicare and OASIS. Prior medical office or home care experience. Prior supervisory experience.
Benefits & Perks
check_circlePaid holidays, vacation, and sick leavecheck_circleVision, dental, and medical health planscheck_circleEmployer paid life insurancecheck_circle401k with company matchEmployee assistance program
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Skills, education and keywords
Skills: Medicare, Oasis, Electronic Medical Record.
Education: Associate's degree required; Bachelor's degree preferred.
Frequently asked questions about Associate- Home Health at BAYADA Home Health Care
What does a Associate- Home Health at BAYADA Home Health Care do?expand_more
Day-to-day, the Associate- Home Health at BAYADA Home Health Care will provide superior customer service and quality home care; manage coordination of client services and emergent scheduling issues; manage client services manager caseload while proactively growing it; and build lasting relationships with clients, referral sources, payors and community organizations.
What are the requirements for this Associate- Home Health role?expand_more
BAYADA Home Health Care is looking for candidates who meet the following requirements: Associate's degree required; Bachelor's degree preferred; and Strong computer skills required (electronic medical record).
Where is the Associate- Home Health role at BAYADA Home Health Care located?expand_more
Associate- Home Health at BAYADA Home Health Care is based in Little Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States. This is a on-site role.
Is this Associate- Home Health job remote, hybrid, or on-site?expand_more
BAYADA Home Health Care has listed this Associate- Home Health role as on-site.
How much experience is required for this Associate- Home Health role?expand_more
Candidates for Associate- Home Health at BAYADA Home Health Care should have mid level.
What skills do you need for the Associate- Home Health role at BAYADA Home Health Care?expand_more
Key skills for Associate- Home Health at BAYADA Home Health Care include Medicare; Oasis; and Electronic Medical Record.
What education is required for Associate- Home Health at BAYADA Home Health Care?expand_more
Educational requirements for this role: Associate's degree required; and Bachelor's degree preferred.
What category does the Associate- Home Health role belong to?expand_more
Associate- Home Health at BAYADA Home Health Care is part of the healthcare & nursing job category on Recrutus.
About BAYADA Home Health Care
BAYADA Home Health Care operates within the hospitals and health care industry, delivering specialized home health services from its headquarters in Pennsauken Township, New Jersey. Established in 1975, the organization has grown into a nonprofit provider serving clients across the United States and internationally. Over more than five decades, the company has maintained a focus on delivering compassionate, excellent, and reliable care to individuals requiring medical support in their own homes.
The organization emphasizes its core operational philosophy known as The BAYADA Way, which guides its approach to patient support and service delivery. As a long-standing entity in the sector, BAYADA continues to prioritize the needs of its diverse global client base while upholding its status as a nonprofit provider. The company's extensive history reflects a sustained commitment to quality standards and patient well-being without relying on external marketing claims.
Browse more roles: All BAYADA Home Health Care jobs, healthcare & nursing jobs on Recrutus.