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  1. Home
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  3. retail
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  5. Assistant Store Manager
Goodwill of Central and Northern Arizona logo

Assistant Store Manager

Not Disclosed•Full-TimeOn-site

location_onOn-site

Apply Now

About the Mission

Goodwill of Central and Northern Arizona (GCNA) is dedicated to empowering individuals, strengthening families, and building stronger communities. Our core mission is ending unemployment by providing no-cost career development, training, and education services. We operate with a commitment to our core values: Trust, Collaboration, Engagement, Ownership, and Innovation, fostering an inclusive and welcoming environment where team strength and success are valued.

About the Role

This position serves as a vital leader in the daily operations of our retail store, directly supporting the Goodwill mission of ending unemployment. You will lead the sales floor and assist in managing the production room, acting as a key holder, closing shift manager, and backup to the Store Manager. This role is dynamic; you will build a high-performing team, drive company culture change, and serve as a Goodwill ambassador to the community. The position requires flexibility, including travel to other GCNA locations for support and training, and the potential to transfer to different stores based on business needs.

Hiring Process & Application

To apply, please submit your application through our official website. We utilize secure tools on our site to receive applicant data and only communicate via official company email addresses ending in "@goodwillaz.org" or "@gimv.org".

Security Warning: Be aware of phishing scams where imposters pose as hiring managers to collect personal information. GCNA/GIMV will never ask for personal banking information to apply for a job. If you are contacted regarding a job opportunity, verify the sender's domain and ensure you are applying through our official website. For questions about your application, contact our Candidate Support Line at 1-833-624-0920, option 5.

Equal Opportunity & Accessibility

Goodwill of Central and Northern Arizona is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, military status, age, genetic information, or any other protected category. Individuals with disabilities may request reasonable accommodations under the Americans with Disabilities Act. Please contact us at 1-833-624-0920, option 6, or email leaves@goodwillaz.org if you require assistance or an accommodation.

Work location

Work model: On-site

location_on

On-site

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Key Responsibilities

  • check_circleDevelop and execute retail operations plans to achieve daily, monthly, and yearly financial goals
  • check_circleLead daily sales floor operations and ensure team members follow company standards
  • check_circleTrain and develop team members while conducting performance management reviews
  • check_circlePartner with community businesses to promote the Goodwill mission
  • check_circleMonitor product levels and inventory to align with sales budget targets
  • check_circleProcess complex sales transactions and handle customer returns
  • check_circleDe-escalate customer situations and ensure excellent service for donors and shoppers
  • check_circleManage payroll costs and operating expenses to stay within budget
  • check_circleEnsure store locations remain clean, well-kept, and reflective of the brand
  • check_circleCollaborate with support areas like HR and Asset Protection to ensure compliance

Requirements

  • verifiedHigh School Diploma, GED, or equivalent work experience
  • verifiedOne-year work experience in Retail Management required
  • verifiedOne-year customer service experience required
  • verifiedProficient in Microsoft Office Suite
  • verifiedAbility to pass a background check and drug screen
  • verifiedAbility to speak and read English proficiently

Benefits & Perks

check_circle5 Medical Planscheck_circleEmployer Funded Health Reimbursement Account (HRA)check_circle3 Dental Planscheck_circleVision Plancheck_circle401Kcheck_circleEmployer Paid Life Insurancecheck_circleEmployee Assistance Program (EAP)check_circlePaid Time Off including Sick and Vacationcheck_circlePaid Holidays
Goodwill of Central and Northern Arizona cover image
Goodwill of Central and Northern Arizona logo
Company

Goodwill of Central and Northern Arizona

Industry

Non-profit Organizations

Headquarters

Phoenix, AZ

Open Roles

4

Goodwill empowers individuals, strengthens families, and builds stronger communities.

Goodwill of Central and Northern Arizona operates as a major non-profit organization based in Phoenix, AZ, dedicated to advancing human services across the region. For over six decades, this entity has supported Arizonans in need by offering job training and employment programs funded through the sale of donated goods in its network of retail thrift stores. The organization is recognized nationally for its contributions to the human services field and its long-standing commitment to community development. The organization currently employs more than 4,000 individuals throughout central and northern Arizona, demonstrating significant operational scale. With annual revenue exceeding $100 million, it functions as a substantial innovator within the retail industry while serving as a primary provider of education and employment placement services. This financial and workforce capacity allows the group to sustain its mission of creating economic opportunities for residents who require assistance in entering or re-entering the workforce.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

1+ yrs (Mid Level)

Education

High School Diploma, GED, or equivalent work experience

Job Type

Full-Time

Skills Required

Microsoft Office SuiteRetail ManagementCustomer Service
arrow_forward
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
Top states
Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
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Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
Popular skills
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Featured employers
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About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Accessibility