Assistant Store Manager — Chicago, IL at Micro Center

Assistant Store Manager — Chicago, IL at Micro Center | Recrutus

About Micro Center

Micro Center is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future. At Micro Center, Passion, Energy, and Commitment aren't just words—they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role

We are currently seeking a self-motivated, results-oriented Assistant Store Manager - Computer Services. This role exists to lead the Service Department, ensuring that our core promise to take care of our associates and customers is fulfilled through operational excellence and technical leadership.

If you're energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation. You will partner with the store leadership to drive the service repair shop's success, managing budgets, staffing, and customer satisfaction while ensuring associates maintain the high-level technical certifications required to serve our tech-savvy clientele.

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it's what makes Micro Center a truly exceptional place to build your career.

Equal Opportunity Employer

Micro Center is an Equal Opportunity Employer. We consider qualified applicants regardless of background. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Work location

Work model: On-site

DePaul University – Loop Campus, 1, East Jackson Boulevard, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60604, United States

Chicago, Illinois

Key Responsibilities

check_circleMaintain orderly operation and safety of all service areas
check_circleAchieve customer satisfaction, sales, and productivity goals
check_circleManage departmental budget and Service Department P&L
check_circleResolve customer and computer issues in alignment with policy
check_circleEnsure associates maintain appropriate technical certifications
check_circleLead open and close procedures including freight flow and inventory
check_circleDevelop and coach associates in customer satisfaction and solution selling
check_circleHandle human resource issues in accordance with company guidelines
check_circleManage staffing, orientation, and training for service associates

Requirements

verified5+ years of leadership experience in a major big box retailer
verifiedExperience in retail management including sales, merchandising, operations, and technical customer service
verifiedExperience in human resources functions
verifiedAbility to execute corporate initiatives and analyze competition
verifiedCollege degree preferred
verifiedExperience within the consumer electronics industry strongly preferred

Nice to Have

A college degree. Experience within the consumer electronics industry.

Benefits & Perks

check_circleMedical, Dental and Vision Benefits Coverage for Regular Full-Time Associatescheck_circleEmployee Discount that includes a Friends & Family Discount Programcheck_circleTuition Reimbursement & Education Discountscheck_circlePaid Time Off for Regular Associates401K Plan with company match

Skills, education and keywords

Skills: Comp Tia A+, Apple Certification.

Education: A college degree is preferred.

Frequently asked questions about ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center

What does a ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center do?expand_more

Day-to-day, the ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center will maintain orderly operation and safety of all service areas; achieve customer satisfaction, sales, and productivity goals; manage departmental budget and service department p&l; and resolve customer and computer issues in alignment with policy.

What are the requirements for this ASSISTANT STORE MANAGER - COMPUTER SERVICES role?expand_more

To qualify for the ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center position, applicants should have: 5+ years of leadership experience in a major big box retailer; Experience in retail management including sales, merchandising, operations, and technical customer service; Experience in human resources functions; Ability to execute corporate initiatives and analyze competition; College degree preferred; and Experience within the consumer electronics industry strongly preferred.

Where is the ASSISTANT STORE MANAGER - COMPUTER SERVICES role at Micro Center located?expand_more

ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center is based in DePaul University – Loop Campus, 1, East Jackson Boulevard, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60604, United States. This is a on-site role.

Is this ASSISTANT STORE MANAGER - COMPUTER SERVICES job remote, hybrid, or on-site?expand_more

Micro Center has listed this ASSISTANT STORE MANAGER - COMPUTER SERVICES role as on-site.

How much experience is required for this ASSISTANT STORE MANAGER - COMPUTER SERVICES role?expand_more

ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center typically requires 5+ years of relevant experience at the senior level.

What skills do you need for the ASSISTANT STORE MANAGER - COMPUTER SERVICES role at Micro Center?expand_more

Key skills for ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center include Comp Tia A+; and Apple Certification.

What education is required for ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center?expand_more

Educational requirements for this role: A college degree is preferred.

What category does the ASSISTANT STORE MANAGER - COMPUTER SERVICES role belong to?expand_more

ASSISTANT STORE MANAGER - COMPUTER SERVICES at Micro Center is part of the retail job category on Recrutus.

ASSISTANT STORE MANAGER - COMPUTER SERVICES