Assistant Store Manager
Not Disclosed•Full-TimeOn-site
location_on1218, Vail Court, Chesapeake, Virginia, 23320, United States
About the Company
Extra Space Storage is the largest self-storage company in the United States by store count, operating over 4,000 locations nationwide. We are looking for reliable, communicative employees with a passion for helping people to join our team and grow with us.
About the Role
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager. This position ensures the facility meets high cleanliness standards and consistently delivers operational excellence. You will be accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Work Environment
This role is primarily a day shift position, with the office closing at 6 PM. The location is closed on Sundays. The work environment involves a mix of indoor and outdoor responsibilities, ranging from sedentary desk work to physical duties with varying demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting items up to 35 lbs. (occasionally up to 50 lbs.).
Hiring Process
Applications are accepted until the position is filled. If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work location
Work model: On-site
1218, Vail Court, Chesapeake, Virginia, 23320, United States
Chesapeake, Virginia
Key Responsibilities
- check_circleBuild and maintain strong customer relationships by identifying storage needs
- check_circleMaximize sales objectives through unit rentals and moving supplies
- check_circleEnsure high cleanliness standards through continuous site maintenance
- check_circlePerform daily site safety inspections including lock checks
- check_circleAddress and resolve customer concerns related to billing and security
- check_circleHandle cash transactions, balance receipts, and process daily bank deposits
Requirements
- verified1+ year of customer-facing work experience
- verifiedSales experience preferred
- verifiedCurrent valid driver's license and access to a reliable personal vehicle
- verifiedHigh School diploma or GED required
Nice to Have
Sales experience. College education.
Benefits & Perks
check_circlePaid Time Off accrued throughout the year, increasing with years of servicecheck_circleGenerous 401(k) match with Traditional and/or ROTH choicescheck_circleAffordable medical benefit options with up to a $1k annual Health Savings Account employer contributioncheck_circleEXTRA Healthy Wellness Program with rewards towards your medical premiumcheck_circleBenefitHub discounts on apparel, auto, electronics, entertainment, pets, and travel
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Skills, education and keywords
Education: High School diploma or GED is required.
Frequently asked questions about Assistant Store Manager at Extra Space Storage
What does a Assistant Store Manager at Extra Space Storage do?expand_more
A Assistant Store Manager at Extra Space Storage is responsible for the following: Build and maintain strong customer relationships by identifying storage needs; Maximize sales objectives through unit rentals and moving supplies; Ensure high cleanliness standards through continuous site maintenance; and Perform daily site safety inspections including lock checks.
What are the requirements for this Assistant Store Manager role?expand_more
To qualify for the Assistant Store Manager at Extra Space Storage position, applicants should have: 1+ year of customer-facing work experience; Sales experience preferred; Current valid driver's license and access to a reliable personal vehicle; and High School diploma or GED required.
Where is the Assistant Store Manager role at Extra Space Storage located?expand_more
Assistant Store Manager at Extra Space Storage is based in 1218, Vail Court, Chesapeake, Virginia, 23320, United States. This is a on-site role.
Is this Assistant Store Manager job remote, hybrid, or on-site?expand_more
Extra Space Storage has listed this Assistant Store Manager role as on-site.
How much experience is required for this Assistant Store Manager role?expand_more
Assistant Store Manager at Extra Space Storage typically requires 1+ years of relevant experience at the mid level level.
What education is required for Assistant Store Manager at Extra Space Storage?expand_more
Educational requirements for this role: High School diploma or GED is required.
What category does the Assistant Store Manager role belong to?expand_more
Assistant Store Manager at Extra Space Storage is part of the customer services job category on Recrutus.
About Extra Space Storage
Extra Space Storage provides self-storage solutions, combining practical real estate services with a commitment to supporting individuals and communities. Based in Salt Lake City, Utah, the company operates within the real estate sector, offering storage facilities designed to meet personal and business needs. As an S&P 500 company, it has demonstrated consistent growth since its founding in 1977. Recognized for fostering a positive workplace culture, the company has earned placements on multiple "Best Places to Work" lists, including those by Forbes and Glassdoor. The organization emphasizes employee recognition and development, aligning its operational scale with values centered on reliability and customer-focused service. Its national footprint reflects a dedicated approach to expanding accessible storage options while maintaining local community ties.
Browse more roles: All Extra Space Storage jobs, customer services jobs on Recrutus.