Assistant Store Manager
Not Disclosed•Full-TimeOn-site
location_on6359, Langley Place Road, The Atriums, Ferry Pass, Escambia County, Florida, 32504, United States
About the Team
The Community Choice Financial® Family of Brands is one of the largest consumer specialty finance organizations in the U.S., operating over 1,500 brick-and-mortar stores across 24 states. We are steadfast in our commitment to help people access the short-term financial services they need when they need it the most. We are honored to be recognized as a Military Friendly Employer for four consecutive years, a Top Employer for Hispanic and Latinos, and named one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.
About the Role
As an Assistant Store Manager at Instaloan, you will support customers through real financial needs while gaining hands-on experience running a store. This role is performance-driven and people-first, designed for those ready to build confidence, learn the business, and move up quickly with a company that invests in their future.
You will develop your leadership skills in real-time by driving account management, customer outreach, and risk management. The position offers a relaxed, business casual environment where you can leverage cross-brand training to move into opportunities across our eleven brands. You will provide support, coaching, and development to Customer Service Representatives, ensuring adherence to quality standards and safety procedures while maintaining a work environment that upholds compliance with company policies and local laws.
Hiring Process
Think you’d thrive here? Learn more and apply at ccffamilyofbrands.com.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com.
Equal Opportunity
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Work location
Work model: On-site
6359, Langley Place Road, The Atriums, Ferry Pass, Escambia County, Florida, 32504, United States
Ferry Pass, Florida
Key Responsibilities
- check_circleMaximize customer success by offering financial services that fit their needs
- check_circleComplete daily call campaigns to market services and nurture customer relationships
- check_circleOversee account management and recovery processes including collection calls
- check_circleProvide support, coaching, and development to Customer Service Representatives
- check_circleConduct store audits, create reports, and compile financial data to ensure compliance
- check_circleMonitor and maintain internal and external store appearance and cleanliness
- check_circlePerform duties outside the office including on-site vehicle appraisals and store errands
- check_circleMaintain office security protocols and manage vault and cash drawer operations
- check_circleAssess risk of financial transactions and process loan, pawn, and check cashing applications
Requirements
- verifiedHigh school diploma or equivalent
- verifiedMinimum one year's experience in customer service, sales, or retail
- verifiedAt least 3 months of supervisory, key holder, or relevant leadership experience
- verifiedExcellent verbal and written communication skills
- verifiedProficiency in using phones, POS system, Microsoft Office, and other computer systems
- verifiedMust be at least 18 years of age (19 in Alabama)
- verifiedBackground check required
Nice to Have
Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, or money order processing. Bilingual (English/Spanish) skills. Valid driver's license, auto insurance, and personal vehicle.
Benefits & Perks
check_circlePaid on-the-job training and comprehensive new hire programcheck_circleAccess to robust learning management system with e-learning modulescheck_circleCross brand training for opportunities across eleven brandscheck_circleEnrollment in key holder program for leadership developmentEducational reimbursement program
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Pos System, Spanish, Check Cashing, Document Verification, Money Order Processing.
Education: High school diploma or equivalent required.
Frequently asked questions about Assistant Store Manager at Community Choice Financial Family of Brands
What does a Assistant Store Manager at Community Choice Financial Family of Brands do?expand_more
In this Assistant Store Manager at Community Choice Financial Family of Brands role, you will maximize customer success by offering financial services that fit their needs; complete daily call campaigns to market services and nurture customer relationships; oversee account management and recovery processes including collection calls; and provide support, coaching, and development to customer service representatives.
What are the requirements for this Assistant Store Manager role?expand_more
To qualify for the Assistant Store Manager at Community Choice Financial Family of Brands position, applicants should have: High school diploma or equivalent; Minimum one year's experience in customer service, sales, or retail; At least 3 months of supervisory, key holder, or relevant leadership experience; Excellent verbal and written communication skills; Proficiency in using phones, POS system, Microsoft Office, and other computer systems; and Must be at least 18 years of age (19 in Alabama).
Where is the Assistant Store Manager role at Community Choice Financial Family of Brands located?expand_more
Assistant Store Manager at Community Choice Financial Family of Brands is based in 6359, Langley Place Road, The Atriums, Ferry Pass, Escambia County, Florida, 32504, United States. This is a on-site role.
Is this Assistant Store Manager job remote, hybrid, or on-site?expand_more
Community Choice Financial Family of Brands has listed this Assistant Store Manager role as on-site.
How much experience is required for this Assistant Store Manager role?expand_more
Assistant Store Manager at Community Choice Financial Family of Brands typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Assistant Store Manager role at Community Choice Financial Family of Brands?expand_more
Key skills for Assistant Store Manager at Community Choice Financial Family of Brands include Microsoft Office; Pos System; Spanish; Check Cashing; Document Verification; and Money Order Processing.
What education is required for Assistant Store Manager at Community Choice Financial Family of Brands?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Assistant Store Manager role belong to?expand_more
Assistant Store Manager at Community Choice Financial Family of Brands is part of the accounting & finance job category on Recrutus.