Assistant General Manager
Not Disclosed•Full-TimeOn-site
location_onFore Road, Pocatello, Bannock County, Idaho, 83204, United States
About the Role
The Assistant General Manager (AM) serves as the operations leader for the restaurant, focusing on profitability, guest service, people development, and operational management. Working under the direction of the Restaurant General Manager (RGM), this role is essential for driving key performance outcomes and supporting the daily operations of a single location.
As a direct manager to a team of 20-45 employees, including Hourly Shift Supervisors and Team Members, the AM ensures the restaurant runs efficiently. The position involves a dynamic day-to-day rhythm: managing inventory costs and assets, overseeing cash control procedures, and ensuring preventative maintenance of the facility. Beyond logistics, the AM is deeply involved in people development, providing coaching and feedback to elevate the team's capabilities. The role also requires leading the team to exceed guest expectations through accurate, fast, and friendly service while upholding strict brand and operational standards.
Work location
Work model: On-site
Fore Road, Pocatello, Bannock County, Idaho, 83204, United States
Pocatello, Idaho
Key Responsibilities
- check_circleManage inventory costs and perform daily, weekly, and monthly inventory inspections
- check_circleMonitor restaurant assets and ensure preventative maintenance of facility and equipment
- check_circleMotivate and direct team members to deliver accurate, fast, and friendly guest service
- check_circleEnsure restaurant operations uphold operational and brand standards
- check_circlePerform duties of Hourly Shift Coordinator when necessary
- check_circleEnforce cash control and security procedures including safe counting and cash drawer management
- check_circleDirect team toward efficient product preparation and adherence to speed of service guidelines
- check_circleProvide coaching and feedback to Shift Coordinators and Team Members to improve performance
- check_circlePlace and receive inventory truck orders to maintain stock levels
Requirements
- verified18 years of age
- verifiedHigh School Diploma or GED required
- verified2 years of college preferred
- verified1-2 years quick service restaurant experience
- verifiedManagement experience preferred
- verifiedP&L interpretation understanding
- verifiedAvailable evenings, weekends, holidays
Nice to Have
2 years of college education. Experience in management.
Benefits & Perks
check_circleFlexible schedulecheck_circlePaid time offcheck_circleHealth insurancecheck_circleDental insurancecheck_circleVision insurancecheck_circleLife insurancecheck_circle401(k) retirement plancheck_circle401(k) matchingcheck_circleReferral programcheck_circleEmployee discount
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Skills, education and keywords
Skills: Inventory Management, P&L Interpretation, Guest Service.
Education: High School Diploma or GED required.
Frequently asked questions about Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)
What does a Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) do?expand_more
Day-to-day, the Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) will manage inventory costs and perform daily, weekly, and monthly inventory inspections; monitor restaurant assets and ensure preventative maintenance of facility and equipment; motivate and direct team members to deliver accurate, fast, and friendly guest service; and ensure restaurant operations uphold operational and brand standards.
What are the requirements for this Assistant General Manager role?expand_more
To qualify for the Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) position, applicants should have: 18 years of age; High School Diploma or GED required; 2 years of college preferred; 1-2 years quick service restaurant experience; Management experience preferred; and P&L interpretation understanding.
Where is the Assistant General Manager role at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) located?expand_more
Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) is based in Fore Road, Pocatello, Bannock County, Idaho, 83204, United States. This is a on-site role.
Is this Assistant General Manager job remote, hybrid, or on-site?expand_more
Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) has listed this Assistant General Manager role as on-site.
How much experience is required for this Assistant General Manager role?expand_more
Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) typically requires 1–2 years of relevant experience at the mid level level.
What skills do you need for the Assistant General Manager role at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)?expand_more
Key skills for Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) include Inventory Management; P&L Interpretation; and Guest Service.
What education is required for Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Assistant General Manager role belong to?expand_more
Assistant General Manager at Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) is part of the hospitality & catering job category on Recrutus.
About Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.)
Dhanani Group – Burger King prioritizes hiring skilled individuals for roles such as restaurant team members, shift leaders, and managers to deliver consistent guest service and operational excellence across its quick-service restaurant (QSR) franchises in the United States. The company emphasizes cultivating talent to support its network of Burger King locations, focusing on leadership development and customer-focused operations.
Operational teams are dedicated to maintaining high standards in the restaurant industry, ensuring each QSR franchise provides efficient, quality-driven service aligned with brand expectations. With a presence in the U.S. market, Dhanani Group – Burger King supports franchise partners through training and resources designed to enhance the quick-service dining experience for guests. The organization values employee growth and community engagement as foundational elements of its business model.
Browse more roles: All Burger King - Tri City Foods, Inc. (formerly Heartland Food LLC.) jobs, hospitality & catering jobs on Recrutus.