Assistant General Manager
Not Disclosed•Full-TimeOn-site
location_onAlameda Boulevard Northwest, Bernalillo County, New Mexico, 87114, United States
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention.
Why This Role Matters
The Assistant General Manager is the heartbeat behind the day-to-day magic of the hotel. While guests may see seamless service, effortless experiences, and a team that works in perfect harmony, it is this role that brings it all together behind the scenes. From the moment a guest arrives to the moment they depart, the AGM ensures every detail, every department, and every team member is aligned to deliver something truly memorable.
As the connector between strategy and execution, this role transforms vision into reality by supporting leaders, elevating teams, and stepping in wherever needed to keep the operation moving forward. It is not just about managing operations; it is about shaping the guest experience, empowering people, and creating an environment where both guests and team members feel cared for, valued, and inspired.
Join Our Community
We invite strong operational leaders who thrive in dynamic hospitality environments to grow with us. Our workplace is rooted in New Mexico pride and community values, offering a supportive culture with opportunities for growth and advancement. Whether you are passionate about luxury hospitality or dedicated to local storytelling, you will find a home here where your contributions make a tangible difference.
Work location
Work model: On-site
Alameda Boulevard Northwest, Bernalillo County, New Mexico, 87114, United States
New Mexico
Key Responsibilities
- check_circleOversee day-to-day hotel operations to ensure consistency and alignment with brand standards
Similar Job Opportunities
Skills, education and keywords
Education: Bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or related field preferred..
Frequently asked questions about Assistant General Manager at SOMOS Destinations
What does a Assistant General Manager at SOMOS Destinations do?expand_more
Day-to-day, the Assistant General Manager at SOMOS Destinations will oversee day-to-day hotel operations to ensure consistency and alignment with brand standards; partner with the general manager to execute operational strategies and business plans; review occupancy forecasts and event schedules to ensure proper staffing and service readiness; and provide leadership support to rooms division, food & beverage, and banquet operations.
What are the requirements for this Assistant General Manager role?expand_more
To qualify for the Assistant General Manager at SOMOS Destinations position, applicants should have: Bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or related field preferred; 3+ years of progressive leadership experience within a full-service hotel environment; Experience managing budgets, labor forecasting, and operational performance metrics required; and Flexibility to work evenings, weekends, and holidays.
Where is the Assistant General Manager role at SOMOS Destinations located?expand_more
Assistant General Manager at SOMOS Destinations is based in Alameda Boulevard Northwest, Bernalillo County, New Mexico, 87114, United States. This is a on-site role.