
location_onElks Lodge, 14, Webb Brook Road, Billerica, Middlesex County, Massachusetts, 01821, United States
The Application Engineer serves as the critical bridge between customer needs and product reality. In this position, you will translate complex technical requirements into actionable product specifications, designing and validating new features while developing custom mechanical components. The role is designed for those who thrive on solving real-world engineering challenges, ensuring that every product implementation aligns perfectly with customer expectations.
Your day-to-day involves a dynamic mix of deep technical work and direct customer engagement. You will define internal specifications for new hardware and software features, create product concepts and simulations, and provide on-site system integration support. Beyond the design phase, you will be the face of the product during customer training, responding to inquiries and resolving performance issues to ensure reliability. This role requires a professional, team-oriented approach, collaborating cross-functionally to drive projects from concept to successful deployment.
Based in the Billerica, MA area, this role offers a global perspective with approximately 20% travel required. This includes both domestic trips and international travel to Asia, providing opportunities to engage with a diverse range of customers and teams.
GCR is an Equal Opportunity/Affirmative Action Employer. We embrace diversity in our employee population and are committed to providing equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Work model: On-site
Elks Lodge, 14, Webb Brook Road, Billerica, Middlesex County, Massachusetts, 01821, United States
Billerica, Massachusetts
Robotics/mechatronics background
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