Airline Passenger Assistant
Not Disclosed•Full-TimeOn-site
location_onEnglish Street, Wichita, Sedgwick County, Kansas, 67202, United States
About the Role
We are seeking a reliable and experienced Airline Passenger Assistant (Wheelchair Agent) to fulfill critical service obligations for passengers requiring wheelchair assistance. This role is deeply customer service-oriented, focusing on positive interpersonal interactions and ensuring a safe, dignified journey for travelers.
This position is an excellent opportunity for individuals just entering the workforce or returning to it with limited experience and education. No high school diploma, GED, or prior college degree is required, and comprehensive on-the-job training is provided. For those with a background in customer service, this role offers a chance to leverage those skills immediately.
Earning Potential
In this customer-facing role, tipping is allowed and customary. Wheelchair Agents who provide extraordinary service often increase their weekly earning potential by $25–$100.
About the Team
ABM is a military and veteran-friendly employer. We actively encourage veterans and candidates with military experience to apply. Relevant Military Occupational Specialty Codes include 88H, 88M, LS, 0431, and 2T2X1.
Benefits
ABM offers a comprehensive benefits package for Front Line Team Members. For detailed information regarding these benefits, please visit the ABM Employee Benefits portal.
Hiring Process
Candidates meeting the basic requirements (18 years of age or older) are encouraged to apply directly. Successful applicants will undergo on-the-job training to master safety protocols, passenger transport procedures, and incident reporting standards.
Work location
Work model: On-site
English Street, Wichita, Sedgwick County, Kansas, 67202, United States
Wichita, Kansas
Key Responsibilities
- check_circleFollow safety precautions while transporting passengers
- check_circleComply with all client and site security requirements
- check_circleAssist passengers with baggage retrieval and transport
- check_circleCoordinate assignments with dispatchers and gate agents
- check_circleComplete thorough incident reports
- check_circleSafely transport passengers in wheelchairs to their destinations
- check_circleMaintain positive interpersonal interactions with passengers
Requirements
- verified18 years of age or older
- verifiedOne (1) year of customer service experience preferred
Nice to Have
One (1) year of customer service experience
Similar Job Opportunities
Skills, education and keywords
Education: No high school diploma, GED or college degree required.
Frequently asked questions about Airline Passenger Assistant at ABM Industries
What does a Airline Passenger Assistant at ABM Industries do?expand_more
Day-to-day, the Airline Passenger Assistant at ABM Industries will follow safety precautions while transporting passengers; comply with all client and site security requirements; assist passengers with baggage retrieval and transport; and coordinate assignments with dispatchers and gate agents.
What are the requirements for this Airline Passenger Assistant role?expand_more
To qualify for the Airline Passenger Assistant at ABM Industries position, applicants should have: 18 years of age or older; and One (1) year of customer service experience preferred.
Where is the Airline Passenger Assistant role at ABM Industries located?expand_more
Airline Passenger Assistant at ABM Industries is based in English Street, Wichita, Sedgwick County, Kansas, 67202, United States. This is a on-site role.
Is this Airline Passenger Assistant job remote, hybrid, or on-site?expand_more
ABM Industries has listed this Airline Passenger Assistant role as on-site.
How much experience is required for this Airline Passenger Assistant role?expand_more
Airline Passenger Assistant at ABM Industries typically requires 1+ years of relevant experience at the entry level level.
What education is required for Airline Passenger Assistant at ABM Industries?expand_more
Educational requirements for this role: No high school diploma, GED or college degree required.
What category does the Airline Passenger Assistant role belong to?expand_more
Airline Passenger Assistant at ABM Industries is part of the customer services job category on Recrutus.