Account Representative
Not Disclosed•Full-TimeRemote
location_onWest Portsmouth Street, East Concord, Concord, Merrimack County, New Hampshire, 03301, United States
About the Role
If you're ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit. AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you'll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.
You will engage with pre-scheduled client consultations, listening to client needs and guiding them through available benefit options. This role allows you to structure your day in a way that supports both productivity and work-life balance while collaborating with a team that values professional development, accountability, and shared success.
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veterans' organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.
Apply Today
If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.
Work location
Work model: Remote
West Portsmouth Street, East Concord, Concord, Merrimack County, New Hampshire, 03301, United States
Concord, New Hampshire
Key Responsibilities
- check_circleConduct scheduled virtual consultations with clients via Zoom
- check_circleListen to client needs and guide them through available benefit options
- check_circleClearly explain coverage details and answer questions with professionalism
- check_circleAssist clients through the application and onboarding process
- check_circleMaintain accurate documentation and follow-up communication
- check_circleParticipate in team meetings, training sessions, and professional development programs
- check_circleCollaborate with peers and mentors to continually improve service and performance
Requirements
- verifiedAuthorized to work in the United States
- verifiedAccess to a Windows-based laptop or PC with webcam and reliable internet connection
Benefits & Perks
check_circleFully remote work environment with flexibility to work from anywhere in the United Statescheck_circleFlexible scheduling to support work-life balance and productivitycheck_circlePre-scheduled client consultations with no cold outreach requiredcheck_circleComprehensive training, mentorship, and licensing support providedcheck_circleWeekly compensation via direct deposit with performance-based incentivescheck_circleMonthly and quarterly performance recognition with leadership pathways
Similar Job Opportunities
Frequently asked questions about Account Representative at AO Globe Life
What does a Account Representative at AO Globe Life do?expand_more
In this Account Representative at AO Globe Life role, you will conduct scheduled virtual consultations with clients via zoom; listen to client needs and guide them through available benefit options; clearly explain coverage details and answer questions with professionalism; and assist clients through the application and onboarding process.
What are the requirements for this Account Representative role?expand_more
AO Globe Life is looking for candidates who meet the following requirements: Authorized to work in the United States; and Access to a Windows-based laptop or PC with webcam and reliable internet connection.
Where is the Account Representative role at AO Globe Life located?expand_more
Account Representative at AO Globe Life is based in West Portsmouth Street, East Concord, Concord, Merrimack County, New Hampshire, 03301, United States. This is a remote role.
Is this Account Representative job remote, hybrid, or on-site?expand_more
AO Globe Life has listed this Account Representative role as remote.
How much experience is required for this Account Representative role?expand_more
Candidates for Account Representative at AO Globe Life should have mid level.
What skills do you need for the Account Representative role at AO Globe Life?expand_more
Key skills for Account Representative at AO Globe Life include Zoom; and Windows.
What category does the Account Representative role belong to?expand_more
Account Representative at AO Globe Life is part of the customer services job category on Recrutus.