Administrative Operations Coordinator
Not Disclosed•Full-TimeOn-site
location_on32;34, Nichols Street, Gardner, Worcester County, Massachusetts, 01440, United States
About the Organization
At GAAMHA, we exist to create a world where people can get help when they ask for it—no matter who they are. We are a mission-driven organization committed to dignity, accountability, collaboration, and real impact.
About the Role
The Administrative Operations Coordinator plays a vital role in ensuring our administrative and program operations function smoothly and collaboratively. This position serves as a central point of coordination across Outpatient Services (OPS), Community Recovery Services (CRS), Supportive Housing (SH), and Administrative departments.\n You will work directly under the Director of Administrative Services, acting as the first point of contact for our Headquarters South Entrance. Reliability, consistency, and presence are essential, as you will support multiple programs, staff, and the individuals we serve. Your work ensures that our internal systems remain strong so our programs can focus on what matters most: people.
Why This Role Matters
We believe in redefining community support—starting with how we operate internally. By maintaining accurate data, managing billing workflows, and facilitating seamless intakes, you directly contribute to the continuity of service delivery and the fulfillment of GAAMHA's mission.
Equal Opportunity
GAAMHA is an equal opportunity employer committed to building a diverse and inclusive workforce.
Work location
Work model: On-site
32;34, Nichols Street, Gardner, Worcester County, Massachusetts, 01440, United States
Gardner, Massachusetts
Key Responsibilities
- check_circleServe as receptionist and greeter for GAAMHA Headquarters South Entrance
- check_circleConduct intakes and process referrals for Outpatient Services and other programs
- check_circleSchedule, coordinate, and confirm appointments for Outpatient Services
- check_circleEnter and maintain accurate client and program data in Electronic Medical Records
- check_circleSupport billing workflows, claims submission, and Accounts Payable Reconciliation
- check_circleSupport provider credentialing and re-credentialing processes
- check_circleProvide administrative support including correspondence, filing, and meeting coordination
- check_circleAssist with system maintenance, implementation, audits, and process improvements
- check_circleManage incoming calls, route inquiries, and ensure timely follow-up
- check_circleAssist with confirming insurance authorizations and resolving billing errors
Requirements
- verifiedHigh school diploma or GED required
- verified3+ years administrative or operational support experience
- verifiedValid driver's license and reliable transportation
- verifiedAbility to pass background check including CORI
Nice to Have
Associate degree or relevant administrative training. Experience in healthcare, human services, or recovery-oriented nonprofit organizations. Knowledge of intake processes, insurance verification, and medical billing.
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Electronic Medical Records, Medical Billing, Insurance Verification, Intake Processes, Claims Submission, Accounts Payable Reconciliation, Provider Credentialing.
Education: High school diploma or GED required; Associate degree or relevant administrative training preferred.
Frequently asked questions about Administrative Operations Coordinator at GAAMHA
What does a Administrative Operations Coordinator at GAAMHA do?expand_more
In this Administrative Operations Coordinator at GAAMHA role, you will serve as receptionist and greeter for gaamha headquarters south entrance; conduct intakes and process referrals for outpatient services and other programs; schedule, coordinate, and confirm appointments for outpatient services; and enter and maintain accurate client and program data in electronic medical records.
What are the requirements for this Administrative Operations Coordinator role?expand_more
To qualify for the Administrative Operations Coordinator at GAAMHA position, applicants should have: High school diploma or GED required; 3+ years administrative or operational support experience; Valid driver's license and reliable transportation; and Ability to pass background check including CORI.
Where is the Administrative Operations Coordinator role at GAAMHA located?expand_more
Administrative Operations Coordinator at GAAMHA is based in 32;34, Nichols Street, Gardner, Worcester County, Massachusetts, 01440, United States. This is a on-site role.
Is this Administrative Operations Coordinator job remote, hybrid, or on-site?expand_more
GAAMHA has listed this Administrative Operations Coordinator role as on-site.
How much experience is required for this Administrative Operations Coordinator role?expand_more
Administrative Operations Coordinator at GAAMHA typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Administrative Operations Coordinator role at GAAMHA?expand_more
Key skills for Administrative Operations Coordinator at GAAMHA include Microsoft Office; Electronic Medical Records; Medical Billing; Insurance Verification; Intake Processes; Claims Submission; Accounts Payable Reconciliation; and Provider Credentialing.
What education is required for Administrative Operations Coordinator at GAAMHA?expand_more
Educational requirements for this role: High school diploma or GED required; and Associate degree or relevant administrative training preferred.
What category does the Administrative Operations Coordinator role belong to?expand_more
Administrative Operations Coordinator at GAAMHA is part of the admin job category on Recrutus.
About GAAMHA
GAAMHA is a non-profit organization based in Gardner, Massachusetts, operating within the individual and family services sector. The entity focuses on delivering comprehensive support systems designed to assist individuals managing disabilities and substance use disorders. Its operational scope includes providing meaningful training, clinical treatment, and personalized opportunities aimed at fostering independence and community integration. Additionally, the organization facilitates access to employment pathways to help clients achieve financial stability and self-sufficiency.
Beyond direct client services, GAAMHA maintains a dedicated transportation division to ensure reliable mobility for residents within the communities it serves. This logistical support is integral to connecting individuals with essential resources, appointments, and job opportunities. The organization's approach emphasizes personalized care tailored to the unique needs of each person. By addressing both immediate challenges and long-term goals, GAAMHA works to strengthen the fabric of local communities in Gardner and surrounding areas. The mission centers on offering quality services that promote dignity and recovery for all clients.
Browse more roles: All GAAMHA jobs, admin jobs on Recrutus.