Administrative Coordinator
Not Disclosed•Full-TimeOn-site
location_on1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
About the Role
The Administrative Maintenance Coordinator serves as the vital link between residents, vendors, and the maintenance team, ensuring that property operations run smoothly and efficiently. This role is designed to maintain high standards of resident satisfaction by managing the lifecycle of maintenance requests from initial reporting to final completion.
In this position, you will be the first point of contact for maintenance needs, prioritizing requests based on urgency and age to ensure emergencies are addressed immediately. Your day-to-day involves organizing and tracking all work orders in OneSite with a strict goal of completing requests within 24 hours. You will coordinate all contractor work, from issuing keys to authorized personnel to overseeing repairs and conducting final walk-throughs to ensure accuracy and resident satisfaction.
Beyond administrative coordination, this role requires active engagement with the property. You will communicate repair details clearly to residents, prepare daily reports on service status, and attend resident events held after hours. The position also involves traveling to owner gatherings and maintaining a physical presence across all exterior and interior parts of the property to verify work quality.
Hiring Process
Candidates selected for an interview will be contacted directly by the hiring team to discuss qualifications and schedule a conversation. Please note that due to the nature of property staffing, this role requires flexibility to work any day of the week, including weekends and holidays, as well as the ability to serve on-call as scheduled.
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Career Growth
We believe in the value of continuous learning. Employees in this role are encouraged to maintain a commitment to ongoing personal development and career growth through career path activities provided by the corporate office and external sources.
Work location
Work model: On-site
1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
Washington, District of Columbia
Key Responsibilities
- check_circleIssue apartment keys to authorized vendors and personnel
- check_circleRequest and process new vendor paperwork
- check_circleSign off on completed work and prepare daily reports of service requests
- check_circleOrganize and track maintenance requests in OneSite to ensure 24-hour completion
- check_circleOversee contractor repairs and inspect completed work for accuracy and satisfaction
- check_circleSchedule all contractor work and communicate repair details to residents
- check_circleDistribute maintenance requests to the team and prioritize based on urgency and age
Requirements
- verifiedMinimum of two (2) years experience in an administrative support role
- verifiedBasic maintenance knowledge
- verifiedAbility to use Outlook and OneSite
- verifiedBasic knowledge of MS Word and Excel
- verifiedBasic Internet knowledge
Nice to Have
Property management or maintenance experience.
Benefits & Perks
check_circle2 weeks paid vacation, sick and related leave, and 11 paid holidayscheck_circleHealth and welfare benefits as outlined on the Company's websitecheck_circleEligibility for discretionary and/or performance-based bonusescheck_circleOvertime pay for all hours worked in excess of 40 per week
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Frequently asked questions about Administrative Coordinator at Pratum Companies
What does a Administrative Coordinator at Pratum Companies do?expand_more
A Administrative Coordinator at Pratum Companies is responsible for the following: Issue apartment keys to authorized vendors and personnel; Request and process new vendor paperwork; Sign off on completed work and prepare daily reports of service requests; and Organize and track maintenance requests in OneSite to ensure 24-hour completion.
What are the requirements for this Administrative Coordinator role?expand_more
Pratum Companies is looking for candidates who meet the following requirements: Minimum of two (2) years experience in an administrative support role; Basic maintenance knowledge; Ability to use Outlook and OneSite; Basic knowledge of MS Word and Excel; and Basic Internet knowledge.
Where is the Administrative Coordinator role at Pratum Companies located?expand_more
Administrative Coordinator at Pratum Companies is based in 1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States. This is a on-site role.
Is this Administrative Coordinator job remote, hybrid, or on-site?expand_more
Pratum Companies has listed this Administrative Coordinator role as on-site.
How much experience is required for this Administrative Coordinator role?expand_more
Administrative Coordinator at Pratum Companies typically requires 2+ years of relevant experience at the entry level level.
What skills do you need for the Administrative Coordinator role at Pratum Companies?expand_more
Key skills for Administrative Coordinator at Pratum Companies include Outlook; Onesite; MS Word; Excel; and Internet.
What category does the Administrative Coordinator role belong to?expand_more
Administrative Coordinator at Pratum Companies is part of the admin job category on Recrutus.