What does a Administrative Clerk at Vaco by Highspring do?

In this Administrative Clerk at Vaco by Highspring role, you will serve as the first point of contact for residents and business owners regarding taxes, billing, sanitation fees, and business licenses; handle high-volume calls, emails, account inquiries, and payment-related questions; assist with collections, delinquent accounts, repayment plans, refunds, reconciliations, and account updates; and support revenue operations, mail processing, and cross-functional administrative tasks.

What are the requirements for this Administrative Clerk role?

To qualify for the Administrative Clerk at Vaco by Highspring position, applicants should have: Strong customer service experience (face-to-face + phone preferred); Basic math proficiency; and Basic computer proficiency.

Where is the Administrative Clerk role at Vaco by Highspring located?

Administrative Clerk at Vaco by Highspring is based in 278, East College Avenue, Decatur, DeKalb County, Georgia, 30030, United States. This is a on-site role.

Is this Administrative Clerk job remote, hybrid, or on-site?

Vaco by Highspring has listed this Administrative Clerk role as on-site.

How much experience is required for this Administrative Clerk role?

Candidates for Administrative Clerk at Vaco by Highspring should have mid level.

What skills do you need for the Administrative Clerk role at Vaco by Highspring?

Key skills for Administrative Clerk at Vaco by Highspring include Customer Service; Math; and Computer.

What category does the Administrative Clerk role belong to?

Administrative Clerk at Vaco by Highspring is part of the customer services job category on Recrutus.

Administrative Clerk — Decatur, GA at Vaco by

About the Opportunity

Vaco Atlanta is partnering with a client in Decatur, GA, to find a dedicated Administrative Clerk. This role offers a stable, contract-to-hire opportunity within a supportive team environment. The position is designed for a customer-focused, detail-oriented professional eager to serve the local community through meaningful public-facing work.

About the Role

As the first point of contact for residents and business owners, you will manage inquiries regarding taxes, billing, sanitation fees, and business licenses. Your day will involve handling high-volume calls and emails, assisting with collections, delinquent accounts, repayment plans, and refunds, while supporting broader revenue operations and administrative tasks. This is a 100% onsite role where you will work under the guidance of a supportive leader, with opportunities for hands-on training to grow into a subject matter expert.

Hiring Process

Submissions to this position are subject to preliminary candidate screenings using AI to ensure minimum job requirements are met. Further assessment will be conducted by recruiters and hiring managers. By submitting your application, you agree to be included in the talent pool for future opportunities and grant Vaco by Highspring the exclusive right to present you as a candidate for this employment.

Equal Opportunity & Culture

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We are an Equal Opportunity Employer committed to the full inclusion of all qualified individuals and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available upon request for the application or interview process.

Work location

Work model: On-site

278, East College Avenue, Decatur, DeKalb County, Georgia, 30030, United States

Decatur, Georgia

Key Responsibilities

check_circleServe as the first point of contact for residents and business owners regarding taxes, billing, sanitation fees, and business licenses
check_circleHandle high-volume calls, emails, account inquiries, and payment-related questions
check_circleAssist with collections, delinquent accounts, repayment plans, refunds, reconciliations, and account updates
check_circleSupport revenue operations, mail processing, and cross-functional administrative tasks

Requirements

verifiedStrong customer service experience (face-to-face + phone preferred)
verifiedBasic math proficiency
verifiedBasic computer proficiency

Nice to Have

face-to-face customer service experience

Benefits & Perks

check_circleEligibility for medical, dental, and vision benefitscheck_circleParticipation in the company's 401(k) retirement plancheck_circleEligibility for discretionary bonuses

Administrative Clerk

About the Opportunity

About the Role

Hiring Process

Equal Opportunity & Culture

Work location

Key Responsibilities

Requirements

Nice to Have

Benefits & Perks

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Frequently asked questions about Administrative Clerk at Vaco by Highspring