Account Manager II

About the Company

Since 2000, SiliconExpert has helped organizations make better data-driven decisions through a human-driven experience. Over 500 electrical, software, and data engineers handcraft a component database of more than one billion parts, delivering the most comprehensive and current tools in the industry. Our solutions are used globally by customers in consumer electronics, telecommunications, automotive, medical, and aerospace sectors to manage risk, avoid redesigns, and mitigate obsolescence.

SiliconExpert was built to bring clarity to the global electronics supply chain—one of the most intricate and ever-changing systems on the planet. Today, our Trusted Intelligence helps innovators turn information into insight, mitigate supply chain risk, and build the technologies that move industries forward.

We are now hiring talented account management professionals who are curious, consultative, and motivated by meaningful impact. If you want to join a team where your work empowers customers to anticipate challenges and thrive in a rapidly evolving world, SiliconExpert may be your next step.

About the Role

As an Account Manager II, you will be the trusted advisor for a portfolio of 100–200 mid and mass market accounts. Your mission is to ensure a positive customer experience, sustain and enhance relationships, and drive revenue growth through renewals, relationship development, and strategic upselling.

In this role, you will proactively consult with customers to understand their requirements, ensuring orders are processed correctly while meeting or exceeding renewal and growth targets. You will track at-risk and non-renewal accounts to understand cancellation reasons and develop strategies to retain business. A key part of your day involves conducting quarterly business reviews with at least 75% of your accounts in their renewal year, requiring approximately 50% travel time.

You will collaborate with Sales, Marketing, Channel, and Technical teams to build global market intelligence, sharing insights on customer needs, market trends, and supply and demand dynamics. Your work will directly contribute to organizational alignment, efficiency, and optimization for our diverse client base, ranging from leading commercial and government OEMs to top-tier authorized distributors and component suppliers.

Hiring Process

We anticipate this requisition will be open for a minimum of five days, though it may remain open longer. We encourage prompt applications.

Equal Opportunity

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.

Note: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.