Jobs at Wolters Kluwer

The Senior Customer Success Specialist role within the Tax and Accounting division focuses on guiding B2B customers through their entire lifecycle, from onboarding to renewal. Key responsibilities include developing strategic success plans, monitoring customer health data to prevent churn, and facilitating executive business reviews to demonstrate value. The specialist acts as a trusted advisor and internal advocate, collaborating with sales, product, and support teams to drive adoption and revenue growth. This position appeals to professionals seeking a high-impact role where they can leverage analytical skills and industry knowledge to solve complex challenges. The role offers opportunities for professional growth within a collaborative culture, requires over 10% travel, and operates with a high degree of independence.

This permanent remote position serves as an advanced sales resource within the business development team, focusing on managing complex sales activities and resolving sophisticated customer issues. Key responsibilities include handling intricate inbound and outbound inquiries, developing strategic sales proposals, analyzing detailed sales data, and mentoring junior associates. The role appeals to experienced professionals seeking a collaborative environment where they can leverage their expertise to improve sales processes and outcomes. The position offers full remote flexibility for candidates located anywhere in the U.S., supported by a comprehensive benefits package designed to promote work-life balance and professional growth.

The Lead DevOps Engineer role involves directing the design and implementation of cloud infrastructure and CI/CD pipelines for Wolters Kluwer's product teams. Key responsibilities include managing Azure and AWS environments using Infrastructure as Code tools like Terraform, leading the transition to containerized and serverless architectures, and mentoring a team of engineers while applying Site Reliability Engineering principles. The position offers the appeal of working within a globally recognized organization that prioritizes diversity, continuous learning, and a collaborative culture. The role includes on-call rotation and requires a blend of technical leadership and hands-on automation to ensure system reliability and security.