
The VP, Collections Digital & Mail Contact Strategy Leader role oversees strategy development and analytics for digital and letter communication channels within a global consumer lending team. Key responsibilities include designing data-driven contact strategies for mobile, email, and text platforms, leading a team of analysts, and implementing next-generation technologies like AI and RCS to optimize customer engagement. The position requires close collaboration with operations, IT, and compliance teams to ensure regulatory adherence and operational excellence. This opportunity appeals to candidates seeking a leadership position in a forward-thinking financial environment that values innovation, offers hybrid work flexibility near company hubs, and fosters an inclusive culture focused on professional growth and meaningful impact.


