This supervisory role within Sycamores' Community Supports department oversees the daily administration of care programs and provides direct leadership to a team of Lead Care Managers. The position focuses on ensuring staff adherence to organizational policies, managed care contracts, and a Whole Person Care approach that integrates physical health, mental health, and substance use services. Key responsibilities include supervising personnel, evaluating crisis situations, maintaining accurate records, and performing direct service tasks as needed. The role appeals to candidates passionate about serving low-income, high-needs populations, including children, youth, and adults facing homelessness or serious mental health challenges. The position offers a collaborative environment dedicated to equitable care and requires regular travel to various client locations using a personal vehicle.
