
The Client Navigator role supports the Home Energy Assistance Program and related utility assistance initiatives by guiding customers through application processes and regulatory requirements. Key responsibilities include managing front-desk operations, screening applicants for eligibility, directing inquiries to appropriate resources, and processing customer documentation for benefit determinations. The position also involves maintaining detailed logs and reports while attending professional development sessions. This opportunity appeals to individuals seeking a mission-driven environment focused on community support and financial assistance. The role is based on-site and requires a high school diploma with at least one year of customer service or clerical experience.


