The Service Solutions Administrator role supports Drive Medical's global repair operations by managing critical data flows between SAP and Microsoft AX systems. Key responsibilities include entering service and repair data, resolving RMA exceptions, processing customer invoices for non-warranty repairs, and maintaining accurate inventory levels for repair components. The position serves as a vital liaison between the repair department and customer service to prioritize units and generate status reports. This opportunity appeals to candidates seeking a stable role within a leading medical device manufacturer, offering a collaborative environment focused on continuous improvement and safety compliance. The position requires strong organizational skills and proficiency with ERP systems to ensure efficient operations across the company's diverse product portfolio.
