Xfinity Retail Sales Consultant
Not Disclosed•Full-TimeOn-site
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
About Comcast
Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across a wide range of locations. We are at the forefront of change, moving at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day.
About the Role
Bring your energy, curiosity, and passion to build a rewarding retail career with Comcast Xfinity. As a brand ambassador, you will be the face of our company, engaging customers with enthusiasm to demonstrate and explain product features. Your role is to enhance the shopping experience by providing outstanding customer service, interpreting account statements, and processing service requests with expert-level knowledge of our technology.
This is a career with no limits for those who are tech enthusiasts and flourish with learning new things. You will join a culture built on customer support where you connect our products and services to our customers' everyday lifestyles. We aim to create a fun and competitive environment where teammates go above and beyond to ensure customers are satisfied and can't envision going anywhere else.
Why Join Us
We offer on-the-job training, wall-to-day benefits, and unlimited salary potential with uncapped commissions. Our benefits are designed to connect you to the support you need when it matters most, including Day-One coverage for medical, dental, and vision, paid parental leave, tuition reimbursement, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
Our Culture
At Comcast, we operate on principles that guide how we do our job: owning the customer experience, being enthusiastic learners of our game-changing technology, and winning as a team. We support a culture of inclusion and encourage every employee to be an active part of our Net Promoter System, bringing feedback into the company to elevate opportunities for our customers.
Equal Opportunity
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.
Work location
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Key Responsibilities
- check_circleProvide outstanding customer service during all customer interactions
- check_circleMeet or exceed sales targets through diligent follow-up and service excellence
- check_circleAct as a brand ambassador to promote Comcast and Xfinity products
- check_circleMaintain expert-level knowledge of technology and competitive product information
- check_circleAnswer questions on services, update account data, and process general service requests
- check_circleAdhere to retail operational policies to ensure a consistent and professional store environment
- check_circleEngage customers with enthusiasm and demonstrate product features to enhance shopping experiences
- check_circleHelp customers interpret account statements and process bill payments in-store
Requirements
- verifiedHigh School Diploma or equivalent
- verified2-5 years relevant work experience
Benefits & Perks
check_circleMedical, Dental, and Vision coveragecheck_circleComcast XFINITY courtesy services in Comcast serviced areascheck_circleDiscount tickets to Universal Resortscheck_circlePaid Parental leaveTuition reimbursement of up to $8,000 for Full Time employees
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required.
Frequently asked questions about Xfinity Retail Sales Consultant at Comcast
What does a Xfinity Retail Sales Consultant at Comcast do?expand_more
Day-to-day, the Xfinity Retail Sales Consultant at Comcast will provide outstanding customer service during all customer interactions; meet or exceed sales targets through diligent follow-up and service excellence; act as a brand ambassador to promote comcast and xfinity products; and maintain expert-level knowledge of technology and competitive product information.
What are the requirements for this Xfinity Retail Sales Consultant role?expand_more
To qualify for the Xfinity Retail Sales Consultant at Comcast position, applicants should have: High School Diploma or equivalent; and 2-5 years relevant work experience.
Where is the Xfinity Retail Sales Consultant role at Comcast located?expand_more
Xfinity Retail Sales Consultant at Comcast is based in 776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States. This is a on-site role.
Is this Xfinity Retail Sales Consultant job remote, hybrid, or on-site?expand_more
Comcast has listed this Xfinity Retail Sales Consultant role as on-site.
How much experience is required for this Xfinity Retail Sales Consultant role?expand_more
Xfinity Retail Sales Consultant at Comcast typically requires 2–5 years of relevant experience at the mid level level.
What education is required for Xfinity Retail Sales Consultant at Comcast?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Xfinity Retail Sales Consultant role belong to?expand_more
Xfinity Retail Sales Consultant at Comcast is part of the sales job category on Recrutus.