VP, Cards and Payments
Not Disclosed•Full-TimeOn-site
location_on494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States
Civic Culture
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We believe every person plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. We recruit bright, energetic, and talented people to be members of our team, offering a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
About the Position
The VP, Cards and Payments will direct and lead the efforts of the Cards and Payments team to ensure exceptional service delivery, operational efficiency, and strategic growth. This role oversees all aspects of the credit union’s debit, credit, and ATM card programs, including fraud prevention, cash withdrawal and deposit solutions, and ATM solutions. The successful candidate will be responsible for developing and implementing strategies to enhance the member experience while ensuring regulatory compliance. You will define and lead initiatives in the cards and payments space, collaborating with internal stakeholders to support cross-functional projects that drive the organization's strategic business goals.
Hiring Process
If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609
Email: careers@civicfcu.org
Work location
Work model: On-site
494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States
Raleigh, North Carolina
Key Responsibilities
- check_circleDevelop and execute strategic vision for the Cards and Payments team
- check_circleOversee card and payments fraud prevention and dispute resolution
- check_circleManage product lifecycle from issuance to account closure
- check_circleEnsure compliance with card operating rules and regulatory requirements
- check_circleServe as primary liaison for card processing vendors and ATM networks
- check_circleNegotiate contracts and service level agreements with vendors
- check_circleEnsure business continuity requirements are met for the function
- check_circleLead day-to-day operations of debit, credit, and ATM card programs
- check_circleLead, mentor, and develop a high-performing Cards and Payments team
- check_circleOversee development and maintenance of departmental procedures
Requirements
- verifiedMinimum 10–12 years' experience in financial services, payments or card products
- verified4–6 years' experience supporting Cards and Payments initiatives
- verified4–6 years of management experience
- verifiedBachelor's degree in business, finance, marketing or a related field
- verifiedProficient in use of card management systems and related technologies
Nice to Have
Bachelor's degree in business, finance, marketing or a related field. Experience managing teams in an operations setting with a financial institution. Knowledge of financial products and services. Proficient in use of card management systems and related technologies.
Similar Job Opportunities
Skills, education and keywords
Skills: Card Management Systems, Financial Services, Payments, Card Products, Card Industry Regulations, Card Operating Rules, Fraud Prevention, Risk Management, Data Security, Regulatory Compliance.
Education: Bachelor's degree in business, finance, marketing or related field (preferred).
Frequently asked questions about VP, Cards and Payments at Local Government Federal Credit Union
What does a VP, Cards and Payments at Local Government Federal Credit Union do?expand_more
In this VP, Cards and Payments at Local Government Federal Credit Union role, you will develop and execute strategic vision for the cards and payments team; oversee card and payments fraud prevention and dispute resolution; manage product lifecycle from issuance to account closure; and ensure compliance with card operating rules and regulatory requirements.
What are the requirements for this VP, Cards and Payments role?expand_more
To qualify for the VP, Cards and Payments at Local Government Federal Credit Union position, applicants should have: Minimum 10–12 years' experience in financial services, payments or card products; 4–6 years' experience supporting Cards and Payments initiatives; 4–6 years of management experience; Bachelor's degree in business, finance, marketing or a related field; and Proficient in use of card management systems and related technologies.
Where is the VP, Cards and Payments role at Local Government Federal Credit Union located?expand_more
VP, Cards and Payments at Local Government Federal Credit Union is based in 494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States. This is a on-site role.
Is this VP, Cards and Payments job remote, hybrid, or on-site?expand_more
Local Government Federal Credit Union has listed this VP, Cards and Payments role as on-site.
How much experience is required for this VP, Cards and Payments role?expand_more
VP, Cards and Payments at Local Government Federal Credit Union typically requires 10–12 years of relevant experience at the executive level.
What skills do you need for the VP, Cards and Payments role at Local Government Federal Credit Union?expand_more
Key skills for VP, Cards and Payments at Local Government Federal Credit Union include Card Management Systems; Financial Services; Payments; Card Products; Card Industry Regulations; Card Operating Rules; Fraud Prevention; and Risk Management.
What education is required for VP, Cards and Payments at Local Government Federal Credit Union?expand_more
Educational requirements for this role: Bachelor's degree in business, finance, marketing or related field (preferred).
What category does the VP, Cards and Payments role belong to?expand_more
VP, Cards and Payments at Local Government Federal Credit Union is part of the accounting & finance job category on Recrutus.