Vice President of Community and Brand at SimplePractice

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. We have been recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

About the Role

At SimplePractice, we are dedicated to supporting the independent mental health practitioners who dedicate their lives to helping others. We are seeking a visionary Vice President of Community and Brand to serve as the connection point between our efforts to support practitioners and the practitioners themselves.

Reporting directly to the Chief Marketing Officer, you will lead a multidisciplinary team spanning Social Media, Community Management, Events, PR, Livestreams, and more. Your mission is to cultivate a relationship with our customers that is rooted in radical empathy. You will scale our community efforts into a primary engine for how we build trust with practitioners, transforming how we listen to, support, and lead the dialogue within the mental health ecosystem.

As one of the most visible human faces from our company, you will ensure that as we innovate, our customers always feel seen, heard, and championed. This role requires a blend of strategic leadership and deep clinical empathy, ideally held by someone with a background in mental health who understands the practitioner experience firsthand.

Hiring Process

We value transparency and connection throughout our hiring journey. While specific steps may vary, candidates can generally expect a process that includes an initial conversation to discuss mutual fit, followed by deeper discussions with the leadership team to explore strategic vision and cultural alignment. We prioritize getting to know the person behind the resume.

Equal Opportunity

SimplePractice is an equal opportunity employer. We are committed to building a diverse and inclusive team where everyone can thrive. We consider qualified applicants regardless of background, identity, or experience.

Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC. Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Work location

Work model: On-site

Planifyr

Key Responsibilities

check_circleArchitect and execute a comprehensive community and brand strategy to drive brand sentiment and customer retention
check_circleOversee online communities, in-person meetups, events, and advisory groups to ensure continuous user feedback
check_circleBuild and manage connections with industry influencers and brand ambassadors to drive meaningful dialogue
check_circleDirect all public relations and social media channels to ensure a cohesive and empathetic brand voice
check_circleIdentify and adopt emerging technologies, including AI, to enhance community interactions
check_circleContribute to the strategic guidance of the Marketing organization as a member of the Marketing Leadership Team
check_circleManage departmental budgets and allocate resources toward high-impact projects with measurable business outcomes
check_circleProduce high-impact live streams and digital content to humanize decision-making and build transparency

Requirements

verified4-year undergraduate degree required
verified8+ years corporate employment experience
verifiedExperience in SaaS or HealthTech industry
verifiedMental health-related credentials or study preferred
verifiedDirect clinical experience as a mental health practitioner preferred
verifiedExperience managing social media, PR, and large-scale events
verifiedPublic speaking or established online content creation presence

Nice to Have

Credentials, study, or research in a mental health-related discipline. Direct clinical experience as a mental health practitioner. Experience within a Mental HealthTech company.

Benefits & Perks

check_circleMedical, dental, vision, life & disability insurancecheck_circle401(k) plan with company matchcheck_circleFlexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridayscheck_circleMental health resourcesPaid parental leave & Backup Care

Skills, education and keywords

Skills: Ai, Saas, Healthtech, Mental Health, Social Media, PR, Linkedin, Youtube, Instagram, Twitch.

Education: 4-year undergraduate degree required.

Frequently asked questions about Vice President of Community & Brand at SimplePractice

What does a Vice President of Community & Brand at SimplePractice do?expand_more

A Vice President of Community & Brand at SimplePractice is responsible for the following: Architect and execute a comprehensive community and brand strategy to drive brand sentiment and customer retention; Oversee online communities, in-person meetups, events, and advisory groups to ensure continuous user feedback; Build and manage connections with industry influencers and brand ambassadors to drive meaningful dialogue; and Direct all public relations and social media channels to ensure a cohesive and empathetic brand voice.

What are the requirements for this Vice President of Community & Brand role?expand_more

To qualify for the Vice President of Community & Brand at SimplePractice position, applicants should have: 4-year undergraduate degree required; 8+ years corporate employment experience; Experience in SaaS or HealthTech industry; Mental health-related credentials or study preferred; Direct clinical experience as a mental health practitioner preferred; and Experience managing social media, PR, and large-scale events.

Where is the Vice President of Community & Brand role at SimplePractice located?expand_more

Vice President of Community & Brand at SimplePractice is based in Planifyr. This is a on-site role.

Is this Vice President of Community & Brand job remote, hybrid, or on-site?expand_more

SimplePractice has listed this Vice President of Community & Brand role as on-site.

How much experience is required for this Vice President of Community & Brand role?expand_more

Vice President of Community & Brand at SimplePractice typically requires 8+ years of relevant experience at the executive level.

What skills do you need for the Vice President of Community & Brand role at SimplePractice?expand_more

Key skills for Vice President of Community & Brand at SimplePractice include Ai; Saas; Healthtech; Mental Health; Social Media; PR; Linkedin; and Youtube.

What education is required for Vice President of Community & Brand at SimplePractice?expand_more

Educational requirements for this role: 4-year undergraduate degree required.

What category does the Vice President of Community & Brand role belong to?expand_more

Vice President of Community & Brand at SimplePractice is part of the pr, advertising & marketing job category on Recrutus.

Vice President of Community & Brand