Utility Program Manager
Not Disclosed•Full-TimeOn-site
location_on765, East 163rd Place, South Holland, Thornton Township, Cook County, Illinois, 60473, United States
About CEDA
CEDA (Community and Economic Development Association) is a mission-driven nonprofit dedicated to helping communities thrive and fighting poverty. We are committed to delivering meaningful results that directly benefit residents across Illinois.
About the Role
We are seeking a Utility Program Manager to join our Expansion team and lead operations for utility-funded energy efficiency programs. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing operations and contractor performance, and wants to play a key role in expanding impactful energy programs across the state.
As the primary point of contact between CEDA and implementation contractors, you will ensure work is completed accurately and on time. You will drive solutions to identify bottlenecks, oversee QA/QC workflows, and analyze performance data to improve program efficiency. This position offers a unique opportunity to be part of a growing team that is scaling operations and increasing production volume to serve more communities.
Hiring Process
Ready to make an impact? Apply now to join a team focused on expanding energy programs and delivering meaningful results across communities in Illinois.
Our Culture & Commitment
CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. Reasonable accommodations are available upon request.
Work location
Work model: On-site
765, East 163rd Place, South Holland, Thornton Township, Cook County, Illinois, 60473, United States
South Holland, Illinois
Key Responsibilities
- check_circleManage day-to-day operations of utility energy efficiency programs including the Whole Home Electric program
- check_circleServe as the primary point of contact between CEDA and implementation contractors
- check_circleTrack production, performance metrics, and program progress
- check_circleCoordinate with contractors and QA/QC teams to ensure work is completed accurately and on time
- check_circleLead weekly operations meetings, track action items, and ensure follow-through
- check_circleMonitor program pipeline, identify bottlenecks, and drive solutions
- check_circleOversee QA/QC workflows including inspections, corrective actions, and project closeout readiness
- check_circleAnalyze performance data to identify trends and improve program efficiency
- check_circleSupport program expansion efforts and increased production volume
- check_circleCollaborate with leadership to improve processes and scale operations
- check_circleEnsure timely and accurate reporting, data entry, and documentation in systems like Salesforce
Requirements
- verifiedBachelor's degree or equivalent relevant experience
- verified3+ years of experience in utility programs, energy efficiency programs, or operations/program management in a compliance-driven environment
- verifiedExperience working with contractors or implementation partners
- verifiedStrong experience with reporting, tracking metrics, and managing program performance
- verifiedValid driver's license and reliable transportation with insurance
Nice to Have
Experience with utility rebate programs (ComEd or similar). Familiarity with single-family and multifamily energy efficiency programs. Knowledge of QA/QC processes and compliance requirements. Experience with tools such as Salesforce, Smartsheet, Asana, or Power BI. Background in energy efficiency or building science. BPI Certification or similar.
Benefits & Perks
check_circleMedical, dental, vision, and life insurancecheck_circle401K retirement plancheck_circleGenerous paid time off
