(USA) Personal Shopper

About the Role

At Sam's Club, this position serves as a vital bridge between our members and the value we provide. You will be the face of the Membership experience, dedicated to promoting the benefits of our products and services while driving membership growth. Your day-to-day involves a dynamic mix of member engagement, operational support, and safety stewardship.

You will spend your time assisting members with purchasing decisions, resolving concerns, and guiding them through membership upgrades and credit account management. Beyond member interaction, you will play a key role in fulfilling orders by reviewing, pulling, scanning, and securing items to ensure accuracy and timely delivery. This role requires you to maintain a safe facility by adhering to strict safety standards, conducting safety sweeps, and properly handling hazardous materials.

Our Culture and Values

We are committed to creating a workplace where associates feel seen, supported, and connected. Our culture is built on three core pillars:

• Respect the Individual: We embrace differences in people, cultures, ideas, and experiences. We work as a team to build strong, trusting relationships and communicate with energy and positivity to motivate one another. We also strive to develop and mentor others, recognizing their contributions.
• Act with Integrity: We maintain the highest standards of ethics and compliance, modeling our values to support a culture of accountability. We act in a selfless, humble, and transparent manner, supporting Sam's Club's goal of becoming a regenerative company.
• Serve Our Customers and Members: We put the customer first, making decisions based on reliable information and balancing short and long-term priorities to deliver on our purpose.
• Strive for Excellence: We display curiosity, take calculated risks, and demonstrate resilience. We drive continuous improvement and are open to using new technologies and skills to support our team through change.

Benefits and Growth

We offer competitive pay and a comprehensive benefits package designed to support your mind, body, and wallet. This includes health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, company-paid life insurance), and paid time off for vacation, sick leave, and holidays.

Additionally, we offer Live Better U, a company-paid education benefit program. Full-time and part-time associates can access programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates, with tuition, books, and fees fully covered.

Hiring Process and Application

To apply, please submit your resume through our official careers portal. Our hiring process is designed to be efficient and respectful of your time. Selected candidates will be contacted for an initial conversation to discuss the role and your background. We are committed to maintaining a drug-free workplace and have a zero-tolerance policy regarding the use of illegal drugs and alcohol on the job.

Equal Opportunity Employer

Walmart and its subsidiaries are committed to maintaining a diverse and inclusive workforce. We are an Equal Opportunity Employer by choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, abilities, ideas, and opinions—while being inclusive of all people.