
location_on4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
Local Foreigner is a boutique consultancy specializing in high-end curated travel. Whether orchestrating a romantic weekend in Paris or planning an epic Patagonian expedition, we transform travel aspirations into flawless realities. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. We embody a sophisticated global perspective paired with warm, personal service – qualities we look for in every member of our team.
The Travel Operations role serves as a foundational position for all incoming members of our in-house team. It is the best way to learn Local Foreigner's systems, processes, and standards while gaining exposure to the luxury travel industry. This is a unique opportunity for a smart, resourceful professional to build a strong operational foundation and work alongside experienced travel professionals.
Our Travel Operations Team provides day-to-day support to our in-house team, assisting both Travel Consultants and Associates with client servicing, as well as supporting the broader operations team with administrative and operational tasks. The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced, high-touch environment. This role focuses on operational and administrative support to ensure the accurate and seamless execution of client travel plans.
We seek individuals who reflect Local Foreigner's brand ethos: a positive attitude with a passion for customer service. We value team players who take initiative, consistently seek ways to add value, and anticipate challenges to find efficient, creative solutions. Our environment requires professionals who stay focused and solution-oriented in high-stress, time-sensitive situations.
This position is based in New York. As we serve high-profile clients, flexibility is essential; team members must be willing to work after hours and on weekends as needed to accommodate client needs, urgent tasks, or time-sensitive matters.
Work model: On-site
4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
New York, New York
Skills: Microsoft Office, Excel, Salesforce, Sabre, Adobe Suite.
Education: Bachelor's degree required.
Background in customer service, hospitality, or fast-paced administrative roles. Experience with Salesforce, Sabre, or Adobe Suite.
The Local Foreigner operates as a bespoke travel consultancy based in New York, New York, specializing in the hospitality sector. The firm curates and executes a comprehensive array of travel services, ranging from intimate long weekend getaways to large-scale destination celebrations for groups of one hundred. By functioning as a blend of analyst, guide, and travel therapist, the company provides clients with ideas, inspiration, and insider tips throughout the entire planning process.
Clients receive advisory support from the initial concept phase until their return home. The team orchestrates all logistical elements, managing the big picture aspects such as hotel selections, local guides, and transportation transfers, while also handling intricate details like dining reservations and special access arrangements. This end-to-end service model ensures that every aspect of the journey is tailored to the specific needs and preferences of the traveler, maintaining a focus on personalized care and expert execution within the competitive travel market.
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