Transportation Support Coordinator Remote

About the Role

The Transportation Support Coordinator is a remote position designed for individuals who want to learn the logistics industry from the ground up. This role serves as a foundational step for those looking to eventually transition into becoming an Independent Freight Dispatcher. By an Independent Freight Dispatcher. You will work from home, assisting drivers, dispatchers, brokers, and operations teams, brokers, and internal operations to keep freight moving without delays.

Day in the Life

As a Transportation Support Coordinator, your primary focus is ensuring smooth logistics operations. You will organize schedules, communicate critical updates, verify documentation, and proactively help prevent common dispatch issues. Your day involves providing drivers with updated instructions, addresses, and appointment times. You will track ETAs, monitor for delays or breakdowns, and consider Hours of Service (HOS) regulations to help drivers resolve road issues quickly and professionally.

You will also coordinate loads by confirming pickup and delivery appointments, tracking shipments, and providing real-time updates to brokers and shippers. A key part of the role involves verifying Bills of Lading (BOLs) and Proof of Delivery (PODs) to ensure the freight matches the bill, preventing wrong-load issues. Additionally, you will manage time by estimating realistic load/unload times to prevent overscheduling and tight back-to-back appointment windows.

Why This Role?

This position is ideal for people who want to move into dispatching later. It teaches the exact skills used by Freight Dispatchers, Load Planners, Broker Agents, and Fleet Managers use. You will learn how to communicate effectively with drivers, manage freight, work with brokers, and solve real logistics problems. These experiences set you up to eventually work independently as a freight dispatcher, a role that offers significantly higher earning potential.

Work Setup

This is a 100% Work-From-Home position with flexible hours. It is designed for individuals who value the ability to work remotely while gaining valuable industry experience.