Territory Sales and Service Representative

About the Team

Ecolab's Institutional team enhances customer success across hospitality, foodservice, long-term care, commercial, education, and government sectors. We focus on satisfied guests, protected reputations, and efficient operations by leveraging industry expertise and science-based guidance in cleanliness, food safety, and public health. Through collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards.

About the Role

As a Territory Sales and Service Representative in Scottsdale, Arizona, you will serve as the face of Ecolab, managing your territory to help protect the world's most vital resources. You will be responsible for servicing laundry and dish machines, dispensing equipment, and systems, while selling new solutions to help achieve a cleaner, safer, and healthier environment for all.

This is a field-based position where you will manage your monthly schedule independently. You will leverage tools and technology to conduct customer visits, recommend unique programs, and communicate total value to grow sales within existing accounts. Your day will involve using problem-solving skills for preventative and corrective maintenance, providing emergency service as needed, and assisting with equipment installation. You will also manage equipment, parts, and inventory to control costs.

Training and Development

Ecolab offers an award-winning paid training program at our state-of-the-art facility in Eagan, Minnesota. This 12-week program utilizes a blended approach incorporating digital learning, classroom training, live demonstrations, and on-the-job training with field professionals. Two weeks of this training are conducted at the corporate headquarters, with Ecolab arranging and paying for travel and related expenses. The remaining weeks are spent in-field training. Upon completion, you will manage, service, and sell to established customers including restaurants, hotels, schools, and long-term care facilities within your assigned territory. In cases where a territory is not immediately available, associates may be assigned a supporting role until one becomes available.

Work Environment and Schedule

This role generally requires a weekend rotation of 1 in 6 weekends, based on business demand. You must be available to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays. You will be provided with a company service vehicle and cell phone for business use, with fuel, drive time to customer sites, and maintenance time covered by the company.

Hiring Process

Applicants for this customer-facing role may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing. Additionally, applicants may be required to be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested and approved.

Our Commitment to Inclusion

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants, recruiting, hiring, promoting, and transferring based on individual qualifications and job performance. We will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

We are also committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.