Teller
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About the Team
At PNC, our people are our greatest differentiator and competitive advantage. We are united in delivering the best experience for our customers, working together to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive.
About the Role
As a Full Time Teller within PNC's retail organization, you will be based in Pittsburgh, PA, at the Hampton branch. In this role, you will be the face of the bank, delivering a unique customer experience aimed at improving customer financial wellbeing and creating loyalty. You will process a variety of customer interactions, educate customers on alternatives and options for managing financial transactions, and identify banking opportunities to refer to branch staff as appropriate.
Success in this position requires a focus on customer needs and sound judgment. You will apply product and procedural knowledge to solve customer problems while ensuring teller and branch daily operations are completed efficiently and accurately. PNC employees take pride in our reputation and are expected to be customer-focused, managing risk effectively to support the Enterprise Risk Management Framework.
Hiring Process & Application
PNC encourages candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. To learn more about this and other opportunities on our team, please watch the provided video.
Visa Sponsorship: PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Disability Accommodations
At PNC, we foster an inclusive and accessible workplace. If an accommodation is required to participate in the application process or to perform the essential functions of the position, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line and provide your name, job ID, and preferred method of contact. Applicants may also call 877-968-7762 and say "Workday" for assistance. All information provided will be kept confidential.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleProcess a variety of customer interactions and banking transactions
- check_circleEducate customers on financial alternatives and transaction management options
- check_circleIdentify banking opportunities and refer customers to appropriate branch staff
- check_circlePerform lobby engagement activities to position PNC products to meet customer needs
- check_circleEnsure teller and branch daily operations are completed in an efficient and accurate manner
- check_circleAdhere to all policies and procedures while managing risks associated with business objectives
- check_circleApply product and procedural knowledge to solve customer problems
- check_circleDeliver unique customer experiences to improve financial wellbeing and create loyalty
Requirements
- verifiedNo university/college degree required
- verifiedHigh school diploma, GED, or comparable combination of education, certifications, and experience acceptable
- verifiedPrior experience not required
- verifiedNo required certifications
- verifiedNo required licenses
- verifiedNo visa sponsorship provided
- verifiedNo STEM OPT participation
- verifiedMust pass Section 19 of FDIA background check
- verifiedMust comply with SAFE Act and/or FINRA requirements
Nice to Have
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Benefits & Perks
check_circleMedical, prescription drug coverage with Health Savings Account featurecheck_circleDental and vision insurance optionscheck_circleEmployee and spouse/child life insurancecheck_circleShort and long-term disability protection401(k) with PNC match
Similar Job Opportunities
Skills, education and keywords
Skills: Banking, Customer Experience, Customer Service, Fraud Detection And Prevention, Banking Products.
Education: High school diploma, GED, or equivalent experience.
Frequently asked questions about Teller at PNC
What does a Teller at PNC do?expand_more
A Teller at PNC is responsible for the following: Process a variety of customer interactions and banking transactions; Educate customers on financial alternatives and transaction management options; Identify banking opportunities and refer customers to appropriate branch staff; and Perform lobby engagement activities to position PNC products to meet customer needs.
What are the requirements for this Teller role?expand_more
PNC is looking for candidates who meet the following requirements: No university/college degree required; High school diploma, GED, or comparable combination of education, certifications, and experience acceptable; Prior experience not required; No required certifications; No required licenses; and No visa sponsorship provided.
Where is the Teller role at PNC located?expand_more
Teller at PNC is based in Planifyr. This is a on-site role.
Is this Teller job remote, hybrid, or on-site?expand_more
PNC has listed this Teller role as on-site.
How much experience is required for this Teller role?expand_more
Candidates for Teller at PNC should have entry level.
What skills do you need for the Teller role at PNC?expand_more
Key skills for Teller at PNC include Banking; Customer Experience; Customer Service; Fraud Detection And Prevention; and Banking Products.
What education is required for Teller at PNC?expand_more
Educational requirements for this role: High school diploma, GED, or equivalent experience.
What category does the Teller role belong to?expand_more
Teller at PNC is part of the customer services job category on Recrutus.