Telecom Account Representative
Not Disclosed•Full-TimeOn-site
location_onLittle Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
About the Role
Join Coast Inc. as a Telecom Account Representative and help Raleigh households experience the power of AT&T Fiber. This position is ideal for sales individuals who enjoy working with people and are passionate about technology. You will drive sales, offer personalized solutions, and provide exceptional support by learning how to clearly present the benefits of high-speed home internet in simple, relatable terms.
Your mission is to guide families through their options with honesty and clarity, sparking excitement for our light-speed network. By utilizing proven sales strategies, you will show customers how our infrastructure improves their daily lives, turning curiosity into happy sales for bundled home and mobile plans. Whether chatting about streaming, gaming, or remote work, you will position AT&T Fiber as the solution that makes every wireless moment smoother.
A Day in the Life
In this role, you will engage in in-person meetings and wireless chats to share AT&T Fiber perks, matching home internet solutions to family routines. You will offer demos that boost video quality and keep every device connected, making the jump to fiber-powered homes feel natural and exciting. After interactions, you will nurture interest that grows into scheduled sales appointments for home connectivity. You will also learn from every face-to-face interaction to refine how we present AT&T Fiber alongside wireless, continuously improving neighborhood sales with warmth and clarity.
Work location
Work model: On-site
Little Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
Raleigh, North Carolina
Key Responsibilities
- check_circleSpark excitement for the network using proven sales strategies
- check_circleMatch home internet solutions to family routines for residential sales
- check_circleHandle activations with accuracy to build customer trust
- check_circleCommunicate clearly during busy sales moments with calm energy
- check_circlePosition AT&T Fiber as a solution for streaming, gaming, and remote work
- check_circleFollow up on in-person chats to nurture interest and schedule appointments
- check_circleGuide families through internet options with honesty and clarity
- check_circleDrive sales by presenting AT&T Fiber benefits to Raleigh households
- check_circleOffer demos showing how AT&T Fiber boosts video quality and connectivity
- check_circleConduct in-person meetings to demonstrate fiber-powered home benefits
- check_circleRefine sales presentations based on face-to-face interactions
Requirements
- verifiedHigh school diploma or GED preferred
- verifiedExperience in retail, sales, or client support is a plus
Nice to Have
High school diploma or GED. Experience in retail, sales, or client support.
