Technical Services Manager
Not Disclosed•Full-TimeOn-site
location_on2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States
About the Role
Under the guidance of the Service Center General Manager, the Technical Services Manager leads a team dedicated to technical services, encompassing Lab Pack, Hazardous Household Waste (HHW), and Onsite Project Management. This role is critical for ensuring that offsite management of retail and hazardous waste aligns with environmental health, safety, and regulatory compliance, including DOT regulations. The position drives operational excellence by meeting production and waste management goals while maintaining a productive and profitable service center.
Beyond operational oversight, the Technical Services Manager is accountable for driving superior customer satisfaction. This involves strict adherence to customer Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), alongside a focus on account retention. Success in this role requires a deep understanding of logistics, strategic planning, and the ability to consistently exceed customer expectations.
Work Environment & Culture
This position demands a hands-on approach to executing key initiatives. Team members are required to wear company-provided personal protective equipment, including eye protection, foot protection, hard hats, Tyvek coveralls, and respirators. The role involves a willingness to travel via automobile, commercial airline, or other public transportation up to 25% of the time, which may include some weekend work. Candidates must be prepared to pass a DEA background check where relevant and are expected to abide by Clean Earth's Core Values and Code of Conduct.
Work location
Work model: On-site
2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States
Pasadena, Texas
Key Responsibilities
- check_circleLead and develop technical services teams including Lab Pack, HHW, and Onsite Project Management
- check_circleConduct performance appraisals and provide continuous coaching to ensure alignment with company goals
- check_circleEnforce safety rules and monitor compliance to ensure a healthy work environment
- check_circleManage route scheduling and coordinate transportation needs with Service Managers
- check_circleOversee technical service execution to ensure efficiency and regulatory compliance
- check_circleConduct periodic audits and onsite inspections to review service quality and provide feedback
- check_circleCoordinate supply inventory maintenance to ensure availability and operational compliance
- check_circleEnsure accurate data entry for manifests and land disposal restriction forms
- check_circleParticipate in recruitment, hiring, and training of service center employees and drivers
Requirements
- verifiedMust be able to pass a DEA background check when relevant
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Frequently asked questions about Technical Services Manager at Veolia
What does a Technical Services Manager at Veolia do?expand_more
Day-to-day, the Technical Services Manager at Veolia will lead and develop technical services teams including lab pack, hhw, and onsite project management; conduct performance appraisals and provide continuous coaching to ensure alignment with company goals; enforce safety rules and monitor compliance to ensure a healthy work environment; and manage route scheduling and coordinate transportation needs with service managers.
What are the requirements for this Technical Services Manager role?expand_more
Veolia is looking for candidates who meet the following requirements: Must be able to pass a DEA background check when relevant.
Where is the Technical Services Manager role at Veolia located?expand_more
Technical Services Manager at Veolia is based in 2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States. This is a on-site role.
Is this Technical Services Manager job remote, hybrid, or on-site?expand_more
Veolia has listed this Technical Services Manager role as on-site.
How much experience is required for this Technical Services Manager role?expand_more
Candidates for Technical Services Manager at Veolia should have mid level.
What skills do you need for the Technical Services Manager role at Veolia?expand_more
Key skills for Technical Services Manager at Veolia include Lab Pack; HHW; Onsite Project Management; Logistics; Route Management; LTL; Bulk; and FLT.
What category does the Technical Services Manager role belong to?expand_more
Technical Services Manager at Veolia is part of the engineering job category on Recrutus.