Team Lead
Not Disclosed•Full-TimeOn-site
location_onBluebonnet Road, Inniswold Estates, Inniswold, Saint George, East Baton Rouge Parish, Louisiana, 70809, United States
About the Role
This position serves as a vital support pillar for gym operations, dedicated to ensuring a positive and welcoming experience for every member. You will work closely with the Club Manager to oversee daily front desk activities, manage staff training, and maintain the high standards that define our club's reputation.
In this role, you will be the face of the gym, greeting potential members with enthusiasm, conducting tours, and resolving inquiries with professionalism. Your day-to-day involves facilitating member check-ins, managing account updates, and ensuring that all team members deliver exceptional customer service. Beyond the front desk, you will assist in maintaining the club's cleanliness and appearance, supporting marketing efforts, and managing inventory to keep operations running smoothly.
Culture and Values
We believe in the power of community and the importance of a supportive work environment. Our team is built on a foundation of honesty, strong work ethics, and a genuine desire to help others. We value employees who can listen empathetically, solve problems diplomatically, and communicate effectively to foster a collaborative atmosphere.
Benefits and Growth
We are committed to supporting our team members both professionally and personally. In addition to competitive advancement opportunities, we offer a comprehensive benefits package including health, dental, and vision insurance, along with voluntary life, accident, and pet insurance. Members of our team also enjoy free gym memberships for themselves and a family member or friend, access to our Dollars for Scholars program, and participation in our Employee Appreciation Program.
Work location
Work model: On-site
Bluebonnet Road, Inniswold Estates, Inniswold, Saint George, East Baton Rouge Parish, Louisiana, 70809, United States
Saint George, Louisiana
Key Responsibilities
- check_circleAssist in training and developing staff members
- check_circleAnswer phone calls and provide polite assistance to members
- check_circleManage team member tasks and provide backup support to the Club Manager
- check_circleEnsure adherence to all company policies and procedures
- check_circleMaintain a positive club image and oversee gym cleanliness
- check_circleSupport marketing efforts by training staff on current promotions
- check_circleFacilitate member check-ins, sign-ups, cancellations, and account updates
- check_circleOversee member service to ensure positive customer experiences
- check_circleOrder supplies, manage inventory, and track reports as needed
- check_circleConduct gym tours and meet potential new members
Requirements
- verifiedStrong customer service skills
- verifiedStrong communication, organizational and leadership skills
- verifiedBasic computer proficiency
Benefits & Perks
check_circleDollars for Scholars Programcheck_circleEmployee Appreciation Programcheck_circleFree Membership for self and one family member or friendcheck_circleTeam Member Support Teamcheck_circleHealth, Dental and Vision Insurancecheck_circleCritical Illness Insurancecheck_circleShort Term Disability Insurancecheck_circleAccident Insurancecheck_circleVoluntary Life Insurancecheck_circlePet Insurance
Similar Job Opportunities
Frequently asked questions about Team Lead at Planet Fitness
What does a Team Lead at Planet Fitness do?expand_more
In this Team Lead at Planet Fitness role, you will assist in training and developing staff members; answer phone calls and provide polite assistance to members; manage team member tasks and provide backup support to the club manager; and ensure adherence to all company policies and procedures.
What are the requirements for this Team Lead role?expand_more
Planet Fitness is looking for candidates who meet the following requirements: Strong customer service skills; Strong communication, organizational and leadership skills; and Basic computer proficiency.
Where is the Team Lead role at Planet Fitness located?expand_more
Team Lead at Planet Fitness is based in Bluebonnet Road, Inniswold Estates, Inniswold, Saint George, East Baton Rouge Parish, Louisiana, 70809, United States. This is a on-site role.
Is this Team Lead job remote, hybrid, or on-site?expand_more
Planet Fitness has listed this Team Lead role as on-site.
How much experience is required for this Team Lead role?expand_more
Candidates for Team Lead at Planet Fitness should have lead.
What category does the Team Lead role belong to?expand_more
Team Lead at Planet Fitness is part of the customer services job category on Recrutus.