Surveillance Analyst/Dispatcher
Not Disclosed•Full-TimeOn-site
location_onMestina Street, Downtown, Corpus Christi, Nueces County, Texas, 78401, United States
About the Team
The Port Corpus Christi Authority (PCCA) Police Department is dedicated to servicing and protecting the Port's tenants, customers, employees, visitors, and property. As a vital component of our law enforcement team, the Surveillance Analyst/Dispatcher serves as the critical communication link between PCCA police and security personnel, other law enforcement agencies, and the public.
About the Role
Under the supervision of the Surveillance Analyst/Dispatcher Supervisor, you will operate as the nerve center of Port security. Your primary mission is to observe and operate interactive video surveillance systems and intelligent video analytics to detect intrusions or unauthorized activity within the Port boundaries. You will act swiftly to take necessary action in response to observed threats.
In this role, you will manage the flow of information using computer-aided dispatch (CAD) and records management systems (RMS) to assign calls, analyze data, and maintain accurate records. You will coordinate vessel movements and dock conditions with the Harbormaster and utilize the Automatic Vehicle Locator (AVL) and Gulf Coast Law Enforcement Information Exchange Database to track police resources and support investigations. Your day-to-day involves communicating with a wide array of partners, including the Coast Guard, Sheriff, Fire & Emergency Medical Services, and federal agencies, ensuring a unified and professional response to all incidents.
You will also serve as the first point of contact for the public, receiving and assessing calls for service while maintaining high ethical standards. This position requires a blend of technical proficiency with security software and the interpersonal skills to foster a safe, helpful environment where teamwork prevails. You may occasionally perform receptionist or administrative duties and drive vehicles to complete assigned tasks.
Hiring Process
Interested and qualified candidates must apply online at www.portofcc.com on or before May 20, 2026, at 11:59 PM CST. Employment is contingent upon the successful completion of a background investigation, post-offer physical exam, drug screening, psychological evaluation, and verification of all provided information and qualifications.
Equal Opportunity
As part of our dedication to the diversity of our workforce, PCCA is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information, or any other protected group status.
Work location
Work model: On-site
Mestina Street, Downtown, Corpus Christi, Nueces County, Texas, 78401, United States
Corpus Christi, Texas
Key Responsibilities
- check_circleOperate interactive video surveillance systems to detect intrusions and unauthorized activity
- check_circleDispatch calls to patrol units and security forces using two-way radios
- check_circleUtilize computer-aided dispatch systems to record and assign service events
- check_circleCommunicate vessel movements and dock damage to the Harbormaster
- check_circleDrive vehicles to complete assigned tasks and visit worksites as needed
- check_circleConduct file inquiries into NCIC and TCIC databases for warrants and criminal history
- check_circleMonitor radio activity and verify TCIC/NCIC data inputs as requested
- check_circleAssess and act on public service requests while maintaining professional standards
Requirements
- verifiedHigh school diploma or equivalent
- verifiedTexas Commission on Law Enforcement (TCOLE) Telecommunications Certification
- verifiedTCIC/NCIC Full Access Certification or attainment within one year
- verifiedTransportation Worker Identification Credential (TWIC)
- verifiedValid driver's license
- verifiedEnglish language proficiency
- verifiedAbility to pass physical exam, drug screen, and hearing/vision standards
Nice to Have
Prior experience in duties outlined. Familiarity with the inner workings of relevant agencies. Previous experience with police radio communications, CAD and RMS. Oral and written proficiency in the Spanish language.
Similar Job Opportunities
Skills, education and keywords
Skills: Interactive Video Surveillance Camera Monitoring Systems, Security System Detection And Access Control Software, Two-Way Radios, Computer-Aided Dispatch, Records Management System, Automatic Vehicle Locator, Gulf Coast Law Enforcement Information Exchange Database, National Crime Information Computer, Texas Crime Information Computer, Tcole Telecommunications Certifications.
Education: High school diploma or equivalent.
Frequently asked questions about Surveillance Analyst/Dispatcher at Port Corpus Christi
What does a Surveillance Analyst/Dispatcher at Port Corpus Christi do?expand_more
Day-to-day, the Surveillance Analyst/Dispatcher at Port Corpus Christi will operate interactive video surveillance systems to detect intrusions and unauthorized activity; dispatch calls to patrol units and security forces using two-way radios; utilize computer-aided dispatch systems to record and assign service events; and communicate vessel movements and dock damage to the harbormaster.
What are the requirements for this Surveillance Analyst/Dispatcher role?expand_more
Port Corpus Christi is looking for candidates who meet the following requirements: High school diploma or equivalent; Texas Commission on Law Enforcement (TCOLE) Telecommunications Certification; TCIC/NCIC Full Access Certification or attainment within one year; Transportation Worker Identification Credential (TWIC); Valid driver's license; and English language proficiency.
Where is the Surveillance Analyst/Dispatcher role at Port Corpus Christi located?expand_more
Surveillance Analyst/Dispatcher at Port Corpus Christi is based in Mestina Street, Downtown, Corpus Christi, Nueces County, Texas, 78401, United States. This is a on-site role.
Is this Surveillance Analyst/Dispatcher job remote, hybrid, or on-site?expand_more
Port Corpus Christi has listed this Surveillance Analyst/Dispatcher role as on-site.
How much experience is required for this Surveillance Analyst/Dispatcher role?expand_more
Candidates for Surveillance Analyst/Dispatcher at Port Corpus Christi should have mid level.
What skills do you need for the Surveillance Analyst/Dispatcher role at Port Corpus Christi?expand_more
Key skills for Surveillance Analyst/Dispatcher at Port Corpus Christi include Interactive Video Surveillance Camera Monitoring Systems; Security System Detection And Access Control Software; Two-Way Radios; Computer-Aided Dispatch; Records Management System; Automatic Vehicle Locator; Gulf Coast Law Enforcement Information Exchange Database; and National Crime Information Computer.
What education is required for Surveillance Analyst/Dispatcher at Port Corpus Christi?expand_more
Educational requirements for this role: High school diploma or equivalent.
What category does the Surveillance Analyst/Dispatcher role belong to?expand_more
Surveillance Analyst/Dispatcher at Port Corpus Christi is part of the admin job category on Recrutus.
About Port Corpus Christi
Port Corpus Christi operates as a premier maritime transportation hub within the energy sector, headquartered in Corpus Christi, Texas. As the largest port in the United States by total revenue tonnage, it serves as a critical leader in U.S. crude oil exports and a significant economic driver for the state and the nation. Strategically positioned on the western Gulf of Mexico, the facility functions as a primary gateway for both international and domestic maritime commerce, featuring a deepening channel designed to accommodate substantial vessel traffic.
The port maintains robust logistical connectivity through an extensive network including three North American Class-1 railroads and two major interstate highways. This infrastructure supports its role in moving America's energy resources efficiently. Management is overseen by a seven-member commission working alongside a dedicated staff to ensure operational excellence and strategic growth.
In 2021, the facility achieved record-breaking performance metrics, handling 167.3 million tons of cargo, a 4.7 percent increase from the previous year. This growth was largely driven by an 81.2 percent surge in liquefied natural gas shipments and crude oil exports averaging 1.76 million barrels per day, solidifying its status as a vital node in global energy supply chains.
Browse more roles: All Port Corpus Christi jobs, admin jobs on Recrutus.