Supervisor - Reporting (Remote - Temporary)
Not Disclosed•TemporaryRemote
location_onBrushy Hill Road, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States
About the Role
Maximus is seeking a Reporting Supervisor to support the Federal Emergency Management Agency (FEMA). This role is critical to FEMA's mission of helping people before, during, and after disasters. In this capacity, you will lead a team that supports survivors of natural disasters by managing the intake of calls and applications for disaster assistance from individuals and businesses within a designated geographical area.
The position requires a high degree of flexibility to ensure the team remains available to help those in need. As a supervisor, you will oversee the reporting program, ensuring the accurate gathering, preparation, and analysis of operational activity. You will coordinate the work of Reporting Specialists, manage the creation of client presentations, and provide management with up-to-date program statistics and compliance reports. This is a temporary position designed to sustain an effective reporting program during a critical operational period.
Work location
Work model: Remote
Brushy Hill Road, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States
Danbury, Connecticut
Key Responsibilities
- check_circleSupervise team members and processes to sustain an effective reporting program
- check_circleAssist with the creation of monthly client PowerPoint presentations
- check_circleSupervise and conduct the development of required routine and ad hoc reports
- check_circleProvide management with up-to-date program statistics
- check_circleProvide contractually required monthly and quarterly project status reports
- check_circleEnsure accuracy and timeliness of reports in compliance with contract requirements
- check_circleParticipate in program expansion planning and implementation
- check_circleEnsure compliance with company Wage & Hour policy regarding employee breaks
- check_circleEnsure compliance with all company required policies, procedures, and processes
- check_circleCoordinate and evaluate the work of Reporting Specialists
Requirements
- verifiedBachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience
- verifiedUS Citizenship
- verifiedAbility to pass Federal Government Clearance
- verifiedProficient in Microsoft Office suite
- verifiedInternet speed 25mbps or higher
- verifiedConnectivity via Category 5 or 6 ethernet cable
- verifiedMust reside in Continental US
- verifiedMust have a smartphone
Benefits & Perks
check_circleHealth insurance coveragecheck_circleLife and disability insurancecheck_circleRetirement savings plancheck_circlePaid holidays and paid time offEquipment provided by employer
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Powerpoint.
Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience; Associate degree or equivalent combination of education, technical training or work experience.
Frequently asked questions about Supervisor - Reporting (Remote - Temporary) at Maximus
What does a Supervisor - Reporting (Remote - Temporary) at Maximus do?expand_more
A Supervisor - Reporting (Remote - Temporary) at Maximus is responsible for the following: Supervise team members and processes to sustain an effective reporting program; Assist with the creation of monthly client PowerPoint presentations; Supervise and conduct the development of required routine and ad hoc reports; and Provide management with up-to-date program statistics.
What are the requirements for this Supervisor - Reporting (Remote - Temporary) role?expand_more
Maximus is looking for candidates who meet the following requirements: Bachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience; US Citizenship; Ability to pass Federal Government Clearance; Proficient in Microsoft Office suite; Internet speed 25mbps or higher; and Connectivity via Category 5 or 6 ethernet cable.
Where is the Supervisor - Reporting (Remote - Temporary) role at Maximus located?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is based in Brushy Hill Road, Danbury, Western Connecticut Planning Region, Connecticut, 06810, United States. This is a remote role.
Is this Supervisor - Reporting (Remote - Temporary) job remote, hybrid, or on-site?expand_more
Maximus has listed this Supervisor - Reporting (Remote - Temporary) role as remote.
How much experience is required for this Supervisor - Reporting (Remote - Temporary) role?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Supervisor - Reporting (Remote - Temporary) role at Maximus?expand_more
Key skills for Supervisor - Reporting (Remote - Temporary) at Maximus include Microsoft Office Suite; and Powerpoint.
What education is required for Supervisor - Reporting (Remote - Temporary) at Maximus?expand_more
Educational requirements for this role: Bachelor's degree in relevant field of study or equivalent combination of education and experience; and Associate degree or equivalent combination of education, technical training or work experience.
What category does the Supervisor - Reporting (Remote - Temporary) role belong to?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is part of the customer services job category on Recrutus.