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  1. Home
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  3. customer services
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  5. Supervisor - Reporting (Remote - Temporary)
Maximus logo

Supervisor - Reporting (Remote - Temporary)

Not Disclosed•TemporaryRemote

location_on1013, Turkey Foot Road, Shadeland East, Lakeview Acres, Lexington, Fayette County, Kentucky, 40502, United States

Apply Now

About the Team and Mission

Maximus is currently seeking a Reporting Supervisor to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, the team supports FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance within a designated geographical area. The role is dedicated to supporting survivors of natural disasters, requiring a team that strives to be available to help those in need with significant flexibility.

About the Role

This is a temporary position where you will supervise team members and processes to sustain an effective reporting program. You will coordinate and evaluate the work of Reporting Specialists, assist in creating monthly client presentations, and oversee the development of routine and ad hoc reports. The role involves providing management with up-to-date program statistics and ensuring the accuracy and timeliness of all reports in compliance with contract requirements. You will also participate in program expansion planning and ensure compliance with company policies, including Wage & Hour regulations.

Work Environment and Requirements

This position requires availability to work an eight-hour shift, five days per week, anytime between 6:30 AM and 2:30 AM EST, including weekends. As a remote role, Maximus will provide the necessary equipment. However, candidates must currently and permanently reside in the Continental US and maintain a private, secure work area with a dedicated power source. Home office requirements include an internet speed of 25 Mbps or higher (50 Mbps for shared connectivity), a minimum 5 Mbps upload speed, and a Category 5 or 6 ethernet connection to the router. A smartphone is also required to log into Maximus systems.

Hiring Process and Application

Per contract requirements, this position requires US Citizenship and the ability to pass a Federal Government clearance. Candidates must be able to manage a high level of confidentiality and perform comfortably in a fast-paced, deadline-oriented environment.

Equal Opportunity and Accommodations

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process, please contact People Operations at applicantaccom@maximus.com.

Work location

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Skills, education and keywords

Skills: Microsoft Office Suite, Powerpoint.

Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience; Associate degree or equivalent combination of education, technical training or work experience.

Frequently asked questions about Supervisor - Reporting (Remote - Temporary) at Maximus

What does a Supervisor - Reporting (Remote - Temporary) at Maximus do?expand_more
In this Supervisor - Reporting (Remote - Temporary) at Maximus role, you will supervise team members and processes to sustain an effective reporting program; assist with the creation of monthly client powerpoint presentations; supervise and conduct the development of required routine and ad hoc reports; and provide management with up-to-date program statistics.
What are the requirements for this Supervisor - Reporting (Remote - Temporary) role?expand_more
To qualify for the Supervisor - Reporting (Remote - Temporary) at Maximus position, applicants should have: Bachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience; US Citizenship; Ability to pass Federal Government Clearance; Proficient in Microsoft Office suite; Internet speed 25mbps or higher; and Connectivity via Category 5 or 6 ethernet cable.
Where is the Supervisor - Reporting (Remote - Temporary) role at Maximus located?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is based in 1013, Turkey Foot Road, Shadeland East, Lakeview Acres, Lexington, Fayette County, Kentucky, 40502, United States. This is a remote role.
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Work model: Remote

location_on

1013, Turkey Foot Road, Shadeland East, Lakeview Acres, Lexington, Fayette County, Kentucky, 40502, United States

Lexington, Kentucky

Key Responsibilities

  • check_circleSupervise team members and processes to sustain an effective reporting program
  • check_circleAssist with the creation of monthly client PowerPoint presentations
  • check_circleSupervise and conduct the development of required routine and ad hoc reports
  • check_circleProvide management with up-to-date program statistics
  • check_circleProvide contractually required monthly and quarterly project status reports
  • check_circleEnsure accuracy and timeliness of reports in compliance with contract requirements
  • check_circleParticipate in program expansion planning and implementation
  • check_circleEnsure compliance with company Wage & Hour policy regarding employee breaks
  • check_circleEnsure compliance with all company required policies, procedures, and processes
  • check_circleCoordinate and evaluate the work of Reporting Specialists

Requirements

  • verifiedBachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience
  • verifiedUS Citizenship
  • verifiedAbility to pass Federal Government Clearance
  • verifiedProficient in Microsoft Office suite
  • verifiedInternet speed 25mbps or higher
  • verifiedConnectivity via Category 5 or 6 ethernet cable
  • verifiedMust reside in Continental US
  • verifiedMust have a smartphone

Benefits & Perks

check_circleHealth insurance coveragecheck_circleLife and disability insurancecheck_circleRetirement savings plancheck_circlePaid holidays and paid time offcheck_circleEquipment provided by employer
Maximus logo
Company

Maximus

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

3+ yrs (Mid Level)

Education

Bachelor's degree in relevant field of study or equivalent combination of education and experience

Job Type

Temporary

Skills Required

Microsoft Office SuitePowerpoint
Not Disclosed
arrow_forward
Is this Supervisor - Reporting (Remote - Temporary) job remote, hybrid, or on-site?expand_more
Maximus has listed this Supervisor - Reporting (Remote - Temporary) role as remote.
How much experience is required for this Supervisor - Reporting (Remote - Temporary) role?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Supervisor - Reporting (Remote - Temporary) role at Maximus?expand_more
Key skills for Supervisor - Reporting (Remote - Temporary) at Maximus include Microsoft Office Suite; and Powerpoint.
What education is required for Supervisor - Reporting (Remote - Temporary) at Maximus?expand_more
Educational requirements for this role: Bachelor's degree in relevant field of study or equivalent combination of education and experience; and Associate degree or equivalent combination of education, technical training or work experience.
What category does the Supervisor - Reporting (Remote - Temporary) role belong to?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is part of the customer services job category on Recrutus.
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