Store Support
Not Disclosed•Full-TimeOn-site
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Position Purpose
Associates in Store Support positions play a critical role in ensuring the highest level of customer satisfaction by managing a variety of non-sales functions. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles are essential to the store's operational success.
About the Role
This position may involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors is sometimes required. Individuals in these positions work cooperatively with other associates, vendors, and carriers, often with little to some supervision.
To succeed, associates must be detail-oriented with proven time management skills and demonstrate a high level of integrity at all times. The role requires responding to operational concerns while remaining focused on store-specific business objectives.
Specific Positions
Depending on the specific needs of the store, this role may be titled as:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleDirect customers to store departments and merchandise
- check_circle
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
In this Store Support at The Home Depot role, you will ensure outstanding customer order fulfillment experience; direct customers to store departments and merchandise; answer customer questions regarding product order status; and provide administrative services to support store operations.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.