Store Support
Not Disclosed•Full-TimeOn-site
location_onFort Worth Main Post Office, 251, West Lancaster Avenue, Downtown Fort Worth, Fort Worth, Tarrant County, Texas, 76102, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions critical to the store's operations. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles play a vital part in maintaining the highest level of customer satisfaction.
About the Role
This role encompasses a diverse range of responsibilities including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, and providing administrative services. Direct interaction with customers and vendors is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, often operating productively with little to some supervision.
Success in this role requires a detail-oriented approach, proven time management skills, and a high level of integrity at all times. Associates must remain focused on store-specific business objectives while effectively responding to operational concerns.
Specific Positions
Depending on the specific needs of the store, this category may include the following titles:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
Fort Worth Main Post Office, 251, West Lancaster Avenue, Downtown Fort Worth, Fort Worth, Tarrant County, Texas, 76102, United States
Fort Worth, Texas
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleAnswer customer questions regarding product order status
- check_circleProvide administrative services to support store operations
- check_circleCoordinate with vendors and carriers to resolve operational concerns
- check_circleHandle cash management and program compliance tasks
- check_circleAssist customers in the lot with inquiries and directions
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions required.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
In this Store Support at The Home Depot role, you will ensure outstanding customer order fulfillment experience; answer customer questions regarding product order status; provide administrative services to support store operations; and coordinate with vendors and carriers to resolve operational concerns.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in Fort Worth Main Post Office, 251, West Lancaster Avenue, Downtown Fort Worth, Fort Worth, Tarrant County, Texas, 76102, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.
What education is required for Store Support at The Home Depot?expand_more
Educational requirements for this role: Associates in Store Support positions required.
What category does the Store Support role belong to?expand_more
Store Support at The Home Depot is part of the retail job category on Recrutus.